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Louisville, KY, USA ● Req #46Thursday, October 3, 2024The purpose of this role is fourfold: (1) To ensure new users are provided engaging and thorough training to promote best practices and proper workflows with the platform; (2) To ensure existing customers are provided personalized, proactive communication to analyze customer performance, introduce product updates and gather customer feedback; (3) To promote Premium Services and Subscriptions that will assist existing customers to achieve their key success goals and initiatives; (4) To be the Tec ...Read more about Customer Success Specialist and Subject Matter ExpertMore
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The Director of Partnerships is a strategic leader responsible for the full spectrum of relationships with all B2B partnerships. This role ensures that all partnerships are in good standing, support Aline's growth initiatives, and contribute to our marketplace's improvement and expansion. Essential Functions: Partnership Strategy and Management: Develop and implement a comprehensive partnership strategy that aligns with Aline's business objectives and growth initiatives. Identify, evaluate, a ...Read more about Director of PartnershipsMore
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Aline is a leading provider of support services for senior living communities, specializing in helping prospects and their loved ones find the ideal living arrangement tailored to their needs. Our team is dedicated to offering compassionate guidance throughout the decision-making process, ensuring a smooth and supportive experience. We are seeking talented Customer Service Representatives to join our team in supporting the senior living communities we partner with. The ideal candidate will bring ...Read more about Customer Service RepresentativeMore
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Birmingham, AL, USA ● Louisville, KY, USA ● Virtual ● Req #19Thursday, February 29, 2024Aline is a dynamic and growing private equity-backed software as a service (SaaS) company. With a commitment to innovation and excellence, we are dedicated to driving sustainable growth and maximizing returns for our investors. As we continue to expand, we are seeking a talented, driven, and experienced individual to join our team and play a pivotal role in Product. We’re looking for a National Account Executive to support our mission and exciting growth. Specifically, the National Account Execu ...Read more about National Account ExecutiveMore