Director, Product Management | Leasing and Billing
Louisville, KY, USA ● Virtual
Req #68
Tuesday, April 1, 2025
Aline is seeking a strategic and execution-focused Director of Product Management – Leasing & Billing to lead the vision, strategy, and delivery of our core leasing and billing product lines. This role will own the end-to-end product lifecycle and drive development efforts that streamline occupancy management, optimize billing workflows, and elevate the digital experience for our senior living partners.
You’ll lead a high-performing team, collaborate across departments, and represent the voice of the customer to ensure our solutions deliver measurable value, operational efficiency, and a best-in-class user experience.
Responsibilities:
- Own the Leasing & Billing product portfolio, with full accountability for roadmap development, delivery timelines, performance metrics, and strategic alignment with business goals.
- Lead a team of Product Managers and Analysts focused on feature development, enhancements, and continuous improvements that drive accuracy, compliance, and ease of use across leasing and billing workflows.
- Develop product strategy based on customer insights, data analysis, industry trends, compliance requirements, and internal stakeholder input.
- Collaborate with Engineering, Design, and QA to translate product vision into executable development plans, ensuring scalable, secure, and reliable solutions.
- Work cross-functionally with Customer Success, Sales, Implementation, and Support to gather feedback, prioritize needs, and align on go-to-market strategies.
- Maintain strong understanding of regulatory requirements, lease structure variations, billing practices, and occupancy reporting unique to the senior living industry.
- Drive feature prioritization and backlog grooming to deliver high-impact outcomes across lease automation, billing accuracy, invoicing transparency, and integration with finance systems.
- Serve as an internal and external evangelist for the Leasing & Billing suite, including product demos, partner presentations, and user adoption planning.
- Track product performance and usage metrics to validate success, identify friction points, and guide future iterations.
- Coach and mentor product team members to build skillsets, drive accountability, and grow Aline’s product management discipline.
Qualifications:
- 7+ years of progressive product management experience, including leadership roles.
- Deep domain expertise in leasing and/or billing, ideally within SaaS, PropTech, FinTech, or senior care solutions.
- Proven experience in full lifecycle product ownership — from ideation to delivery and iteration.
- Strong technical acumen and comfort working closely with engineering and data teams.
- Demonstrated ability to balance short-term delivery with long-term strategic planning.
- Skilled in Agile methodologies, backlog management, and cross-functional communication.
- Data-driven decision-maker with a passion for simplifying complex workflows.
- Excellent written and verbal communication skills with a strong executive presence.
- Experience navigating compliance-driven environments and optimizing systems for billing integrity and lease contract management.
- Bachelor's degree required; MBA or related advanced degree is a plus.
Other details
- Pay Type Salary
- Louisville, KY, USA
- Virtual