Account Manager

The purpose of the role 

As an Account Manager, you will play a crucial role in accelerating growth (value & market penetration) with defined brands in Food Processors (FP) in mainland Europe and UK&I. You will manage the relationships across countries, functions and different hierarchies. You will broaden our network within the local organizations and Head Offices in the European markets. 

Responsibilities

• Manage business development and customer relationships with new and existent Food Processors accounts:
• Effective key account management; creating strong partnerships with relevant customer stakeholders. Co-ordinate all customer appointments, presentations and demonstrations alongside marketing and R&D functions.  Manage all GF follow up, and ensure GF always remains relevant
• Identify new opportunities within the customer’s business
• Deliver price proposals, manage negotiations/tenders, seek to improve GF profit
• Manage legal contracts, and price/volume/stock agreements
• Collaborate and work alongside the sales, marketing and culinary leadership to define and execute the future strategic direction of the customer/item portfolio within GF
• Manage projects & expectations of the customers while keeping in scope of GF strategy
• Work on the customer’s specific details for documentation & process requirements
• Sales Team working practices and Sales Process to include:
• Manage all relevant internal relationships to enable delivery of commercial objectives e.g. Customer Care, Food Safety, Planning, R&D, Finance
• Responsible for building and maintaining account plans across area of responsibility
• Project management e.g. product development, cost reduction, cost improvement
• Adhering to FP systems & processes while always seeking improvement
• Sales forecasting, and collaborating with supply chain to deliver promotional volume
• Building accurate price/volume proposals within Griffith Foods target
• Support Finance to achieve payment as contracted with the customer 
• Support FP   Segment Lead with ad hoc requests related to customers or internal requirements
• Follow the market, competition and new developments and feedback to Griffith Foods
• Ability to travel regularly to Griffith Foods office & customer sites across Europe
• Proactively and visibly support the Health and Safety standards, rules and regulations of the organization
• Be an ambassador for the Griffith Foods Purpose & Values

Requirements

• Master’s degree preferably in Food Sciences, Business Administration, Economics or equivalent combination of education and experience
• Typically, this position would require a minimum of progressive 5 years' experience in sales within the Food industry and knowledge of global Food Processors brands
• Launched new products with a customer
• Fluency in English and other languages would be valuable.
• Interpretation of numerical data e.g. financial P&L / to help win or defend business
• In-depth knowledge of the food industry and market characteristics and trends
• International experience is considered valuable
• Understand food/packaging supply chains
• Have worked independently and as a part of a team
• Strong commercial acumen, ability to successfully negotiate
• Strong verbal and written communication; communicates clearly using all mediums, doing so locally, regionally and globally
• Competent working with senior management in the customer’s business
• Think & act regional not local and awareness of cultural differences across Europe
• Commercial savvy & gravitas
• Strong ability to manage time and prioritise tasks, and naturally self-motivated
• Creative problem solving
• Creative food vision
• Competent in Word, Excel, PowerPoint, managing online meetings
• Driving License