Account Manager

We blend care and creativity to nourish the world. 
 
Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.
As a family business, we’ve valued people above all else for 100 years. Griffith is renowned for true, collaborative innovation. Our people care. We’re committed to helping our customers create better products - and a better, more sustainable world. Learn more about Griffith Foods on www.griffithfoods.com

The purpose of the role 

As an Account Manager, you will play a crucial role in accelerating growth (value & market penetration) with defined brands in Food Processors (FP) in mainland Europe and UK&I. You will manage the relationships across countries, functions and different hierarchies. You will broaden our network within the local organizations and Head Offices in the European markets. 

Responsibilities

• Manage business development and customer relationships with new and existent Food Processors accounts:
• Effective key account management; creating strong partnerships with relevant customer stakeholders. Co-ordinate all customer appointments, presentations and demonstrations alongside marketing and R&D functions.  Manage all GF follow up, and ensure GF always remains relevant
• Identify new opportunities within the customer’s business
• Deliver price proposals, manage negotiations/tenders, seek to improve GF profit
• Manage legal contracts, and price/volume/stock agreements
• Collaborate and work alongside the sales, marketing and culinary leadership to define and execute the future strategic direction of the customer/item portfolio within GF
• Manage projects & expectations of the customers while keeping in scope of GF strategy
• Work on the customer’s specific details for documentation & process requirements
• Sales Team working practices and Sales Process to include:
• Manage all relevant internal relationships to enable delivery of commercial objectives e.g. Customer Care, Food Safety, Planning, R&D, Finance
• Responsible for building and maintaining account plans across area of responsibility
• Project management e.g. product development, cost reduction, cost improvement
• Adhering to FP systems & processes while always seeking improvement
• Sales forecasting, and collaborating with supply chain to deliver promotional volume
• Building accurate price/volume proposals within Griffith Foods target
• Support Finance to achieve payment as contracted with the customer 
• Support FP   Segment Lead with ad hoc requests related to customers or internal requirements
• Follow the market, competition and new developments and feedback to Griffith Foods
• Ability to travel regularly to Griffith Foods office & customer sites across Europe
• Proactively and visibly support the Health and Safety standards, rules and regulations of the organization
• Be an ambassador for the Griffith Foods Purpose & Values

Requirements

• Master’s degree preferably in Food Sciences, Business Administration, Economics or equivalent combination of education and experience
• Typically, this position would require a minimum of progressive 5 years' experience in sales within the Food industry and knowledge of global Food Processors brands
• Launched new products with a customer
• Fluency in English and other languages would be valuable.
• Interpretation of numerical data e.g. financial P&L / to help win or defend business
• In-depth knowledge of the food industry and market characteristics and trends
• International experience is considered valuable
• Understand food/packaging supply chains
• Have worked independently and as a part of a team
• Strong commercial acumen, ability to successfully negotiate
• Strong verbal and written communication; communicates clearly using all mediums, doing so locally, regionally and globally
• Competent working with senior management in the customer’s business
• Think & act regional not local and awareness of cultural differences across Europe
• Commercial savvy & gravitas
• Strong ability to manage time and prioritise tasks, and naturally self-motivated
• Creative problem solving
• Creative food vision
• Competent in Word, Excel, PowerPoint, managing online meetings
• Driving License

Working at Griffith Foods
We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose and find fulfillment in their work. We support each other, demonstrate mutual respect and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success consequently, we work together, leveraging our skills, knowledge and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
If you need assistance or an accommodation due to disability you may contact us at recruiting@griffithfoods.com