QS Analyst - 1st Shift Plant Quality

Purpose of the Position

• Provides technical assistance and support to Quality Systems, Customer Service, and Shipping Departments.
• Maintain and update systems required for customer reporting, document and record management, QS Department training, quality performance measurements and continuous improvement activities.

Major Duties & Responsibilities

• Raw material COA review for timely release to production.
• Generation and investigation of internal nonconformance, supplier nonconformance, and customer complaints.
• Customer Reporting:
  • Provide customers with finished goods COAs.
  • Maintain customer COA requirements
  • Prepares customer required reports per customer frequency (weekly, monthly) and communicates to customer.
• Manages the pest control program with external pest control company.
  • Ensures the program is set up to the Griffith Foods requirement with defined expectations of deliverables from the provider.
  • Ensures reports provided are accurate and concise.
  • Works directly with the suppliers to resolve any issues that may arise.
• Responsible for rework process and managing current inventory (correct qty, location, tagged, etc.)
• QS Backup for first batch meeting.
• Reviews and approves new or any change to finished goods label.
• Manages Customer Shelf-Life extension requests and responds in a timely fashion.
• Manages open product claims
• Responsible for customer returns
• Maintains quality related product information file (i.e. First batch form, labels, and Customer Shelf-Life Extension requests).
• Updates LIMS and ERP systems as necessary to maintain correct shelf life, preship, and testing information.
• Participates in internal audit program by conducting audit(s) to ensure the process is followed to the expectations.
• Weekly warehouse audits and manufacturing process audits to ensure operators are following work instructions, and GMPs as needed.

   

• GMP audits

   

• Back fill coverage to the below as needed:

  • • Review of raw material risk assessment with US Supplier QS group.
    • Testing and approval for Microbiology Lab Technician and Main Laboratory Technician positions
  • Participates in and supports continuous improvement projects focused on lean manufacturing.
  • Participates in Tiered meeting as required.
  • Assist with below as determined:
    • Preparing for and participating in second- and third-party audits.
    • Other FSQS projects as needed.

Qualifications:

• Bachelor’s degree in Food Science or related sciences.
• 3-5 years' experience in the food industry in quality control and/or assurance role.
• LSS Yellow Belt preferred.
• Experience with internal and process audits.
• Flexibility to work 2nd & 3rd shifts as needed; 3pm-1:30am and 9pm-7:30am. 
• Proficient with Microsoft Office: Excel, Word, PowerPoint, Access and Outlook.
• Must have the ability to multi-task and have strong planning and organizational skills.
• Exceptional interpersonal and communication skills with a service minded orientation.
• Must be able to work efficiently with minimal supervision.
• Must be able to speak, read, write and understand English Language.