QS Analyst - 1st Shift Plant Quality

Griffith Foods is a global manufacturer of food products.  We provide a wide range of taste and texture components for food industry customers throughout the world.  Our products include seasoning blends, dry mixes, coating systems, dough blends, crumbs, flavors, sauces and food bases that are used in an extensive variety of application from snack foods and processed meat and poultry to ready meals. Our customers include food processors, restaurant operators and grocery retailers.  While our name may not be familiar to consumers, our products are key components of foods offered by many of the world’s best-known companies.

Purpose of the Position

• Provides technical assistance and support to Quality Systems, Customer Service, and Shipping Departments.
• Maintain and update systems required for customer reporting, document and record management, QS Department training, quality performance measurements and continuous improvement activities.

Major Duties & Responsibilities

• Raw material COA review for timely release to production.
• Generation and investigation of internal nonconformance, supplier nonconformance, and customer complaints.
• Customer Reporting:
  • Provide customers with finished goods COAs.
  • Maintain customer COA requirements
  • Prepares customer required reports per customer frequency (weekly, monthly) and communicates to customer.
• Manages the pest control program with external pest control company.
  • Ensures the program is set up to the Griffith Foods requirement with defined expectations of deliverables from the provider.
  • Ensures reports provided are accurate and concise.
  • Works directly with the suppliers to resolve any issues that may arise.
• Responsible for rework process and managing current inventory (correct qty, location, tagged, etc.)
• QS Backup for first batch meeting.
• Reviews and approves new or any change to finished goods label.
• Manages Customer Shelf-Life extension requests and responds in a timely fashion.
• Manages open product claims
• Responsible for customer returns
• Maintains quality related product information file (i.e. First batch form, labels, and Customer Shelf-Life Extension requests).
• Updates LIMS and ERP systems as necessary to maintain correct shelf life, preship, and testing information.
• Participates in internal audit program by conducting audit(s) to ensure the process is followed to the expectations.
• Weekly warehouse audits and manufacturing process audits to ensure operators are following work instructions, and GMPs as needed.

   

• GMP audits

   

• Back fill coverage to the below as needed:

  • • Review of raw material risk assessment with US Supplier QS group.
    • Testing and approval for Microbiology Lab Technician and Main Laboratory Technician positions
  • Participates in and supports continuous improvement projects focused on lean manufacturing.
  • Participates in Tiered meeting as required.
  • Assist with below as determined:
    • Preparing for and participating in second- and third-party audits.
    • Other FSQS projects as needed.

Qualifications:

• Bachelor’s degree in Food Science or related sciences.
• 3-5 years' experience in the food industry in quality control and/or assurance role.
• LSS Yellow Belt preferred.
• Experience with internal and process audits.
• Flexibility to work 2nd & 3rd shifts as needed; 3pm-1:30am and 9pm-7:30am. 
• Proficient with Microsoft Office: Excel, Word, PowerPoint, Access and Outlook.
• Must have the ability to multi-task and have strong planning and organizational skills.
• Exceptional interpersonal and communication skills with a service minded orientation.
• Must be able to work efficiently with minimal supervision.
• Must be able to speak, read, write and understand English Language.