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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6995Friday, November 29, 2024Position Title: Specialist: Quality and Training Department: Quality Reporting to: Quality Supervisor Compensation Band/Level: Non Exempt 2B Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deli ...Read more about Monterrey -12609 -Specialist: Quality Training NMore
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6996Tuesday, November 26, 2024Job Description: IREP Agent has to Investigate and respond to the escalation tickets on a daily basis related to the I&R operation as a External Partner support and their relevant needs. Interacts with Netflix Counterparts in regards of escalations for further support. Evaluates daily activities for a proper ticket distribution among peers. Always making sure to follow and review guidelines and procedures. Responsible for identifying trends. Participates in projects and assists other I&R depa ...Read more about Monterrey - 12610 - CSRIII NMore
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6990Friday, November 22, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls ...Read more about Monterrey - 12607 (Reservations) 12/09/24More
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6971Friday, November 15, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls ...Read more about Monterrey - 12482 (Reservations) 12/02/2024More
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6908Wednesday, October 23, 2024Agente de servicio telefonico para Plataforma de Streaming. Resumen del puesto: Este puesto es responsable de proporcionar resolución de problemas y experiencias a clientes de clase mundial para consultas de servicio básicas. Esta posición apoya a los clientes clientes en las áreas de soporte técnico y de servicio. La persona en esta posición debe poseer una sólida experiencia en servicio al cliente y habilidad para la resolución de problemas; tener un espíritu emprendedor con iniciativa ind ...Read more about Monterrey - 12555 (Streaming) 11/15/24More
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #5791Thursday, March 21, 2024TENGA EN CUENTA: si uno de nuestros empleados actuales lo recomienda para nuestra empresa, indique su nombre en la solicitud. 1) Verá una pregunta sobre cómo se enteró del trabajo: seleccione Referencia de empleado. Luego, 2) en la siguiente línea, indique el NOMBRE COMPLETO del empleado que lo refirió al trabajo. Resumen de posición: El candidato seleccionado será responsable de interactuar con los clientes dentro del negocio de nuestro cliente. El enfoque clave de este rol es agilizar la ...Read more about Agente de Servicio al Cliente (Para Referidos de Empleados Unicamente)More