Critical Incident Response Agent

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who You Are

Military, law enforcement, or security backgrounds are great, however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value, integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!

Responsibilities & Expectations

The Critical Incident Response Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

• Ensure the overall safety and security of protectees/corporate employees.
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Minimum Requirements

• Participation in random drug screenings.
• Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
• Pass pre-employment background investigation.
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Must be able to obtain a state guard card and firearms license.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries).

Desired Qualifications

• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.

Additional Benefits

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Hundreds of training courses, exercises, and certifications.
• Paid time off
• Professional development assistance

Job Type: Full-time

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.