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Critical Incident Response Agent

Tempe, AZ, USA Req #11323
15 November 2024

Who You Are

Military, law enforcement, or security backgrounds are great, however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value, integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!

Responsibilities & Expectations

The Critical Incident Response Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

  • Ensure the overall safety and security of protectees/corporate employees.
  • Monitoring security systems and technology tools for various properties to include alarms and cameras.
  • Access control for visitors, employees, and vendors.
  • Opportunities for travel/special assignments.
  • Effectively build relationship and communicate with key staff and employee stakeholders.
  • Maintain discretion and confidentiality.
  • Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
  • Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
  • Detect and report suspicious activity and security vulnerabilities.
  • Be able to operate in a dynamic, multifaceted, and fast-paced environment.


Minimum Requirements

  • Participation in random drug screenings.
  • Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
  • Pass pre-employment background investigation.
  • Possess a high school diploma, GED, or equivalent.
  • Possess a valid and current driver license
  • Possess a valid U.S Passport
  • Must be able to obtain a state guard card and firearms license.
  • Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries).

Desired Qualifications

  • Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
  • Prior training in incident response, emergency medicine, etc.

Additional Benefits

  • Medical, Dental, Vision, and Life Insurance, Competitive 401k
  • Employee Assistance Program (EAP).
  • Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
  • Renewal fees associated with guard/firearm license renewals and firearm requalification.
  • Hundreds of training courses, exercises, and certifications.
  • Paid time off
  • Professional development assistance

Job Type: Full-time

Other details

  • Job Family GPS
  • Pay Type Hourly
  • Min Hiring Rate £32.00
  • Max Hiring Rate £37.00
Location on Google Maps
  • Tempe, AZ, USA