Inside Account Representative

    You will: 

• Meet or exceed the sales targets established by your Manager. 

• Work with the Profit Center Manager to establish revenue and margin targets.

• Accurately process Sales Orders, Bids, Return Goods Authorizations and Parts Orders.

• Find innovative ways to grow sales with existing customers and become their trusted advisor. 

• Generate sales leads that develop into new customers. 

• Identify opportunities for value-added services and articulate our solutions. 

• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. 

• Support all Profit Center activities as part of our Profit Center team. 

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Additional Responsibilities:

• Drive sales growth of Hajoca Private Label (Mainline and Luxart) products.
• Plan and organize effective sales calls (via phone or email).
• Monitor the marketplace, evaluating activities and products of the competition with the intent to respond to drive more sales.
• Travel up to 5% of the time.

 About You: 

• 1 year of experience in customer service or inside sales; contractor sales preferred.

• Knowledge of products sold in the Profit Center preferred.

 Our ideal candidate will also: 

• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.

• Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.

• Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.

• Build influential relationships and trust with customers and vendors through open and interactive communication.

• Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

• Be able to build positive working relationships and inspire teamwork with co-workers.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.  In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week): 
 

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement