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Advanced Call Center Technologies Job Description Trainer Reports To: Manager, Training & Quality Department: Training FLSA: Non-Exempt Prepared By: Human Resources Position Summary Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees. Nature and Scope Position reports to the Manager, Training & Qualit ...Read more about INTERNAL Trainer - OK - Merrill LynchMore
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Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator’s with excellent organizational skills, management experience, and the ability to drive results. In this role you will directly supervise 10-25 agents in a call center production environment. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals. This position will require excell ...Read more about Operations Supervisor - Montego Bay, JMMore
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Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator’s with excellent organizational skills, management experience, and the ability to drive results. In this role you will directly supervise 10-25 agents in a call center production environment. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals. This position will require excell ...Read more about Onsite Supervisor- Shreveport, LAMore
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Johannesburg, South Africa ● Req #1289Monday, March 3, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - Johannesbug, South AfricaMore
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580 San Luis Plaza Dr, San Luis, AZ 85349, USA ● Req #1288Monday, March 3, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - San Luis, AZMore
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Harlingen, TX, USA ● Req #1207Monday, March 3, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - Harlingen, TXMore
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Advanced Call Center Technologies Job Description Quality Analyst Reports To: Manager, Training & Quality Department: Training FLSA: Non-Exempt Prepared By: Human Resources Position Summary Under the general direction of the Director of Training & Quality, facilitates company and client monitoring and adherence to programs requirements. Nature and Scope Position reports to the Manager, Traini ...Read more about JO Quality AgentMore
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Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator’s with excellent organizational skills, management experience, and the ability to drive results. In this role you will directly supervise 10-25 agents in a call center production environment. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals. This position will require excell ...Read more about JO Operations SupervisorMore
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Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator’s with excellent organizational skills, management experience, and the ability to drive results. In this role you will directly supervise 10-25 agents in a call center production environment. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals. This position will require excell ...Read more about JO Operations SupervisorMore
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Guatemala City, Guatemala ● Req #1257Thursday, January 9, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - GuatemalaMore
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2701 Technology Pl, Norman, OK 73071, USA ● Req #1110Thursday, January 9, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - Norman, OKMore
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Shreveport, LA, USA ● Req #1096Thursday, January 2, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - Shreveport, LAMore
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Montego Bay, Jamaica ● Req #1095Wednesday, January 1, 2025Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - Montego Bay, JMMore
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Bristol, TN, USA ● Johnson City, TN, USA ● Kingsport, TN, USA ● Req #1091Wednesday, October 2, 2024Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud ...Read more about Customer Service Representative - Tri-Cities, TNMore
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UT - Logan, 2252 North Main St, Logan, UT, USA ● Req #1089Wednesday, October 2, 2024Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from c ...Read more about Customer Service Representative - Logan, UTMore
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HELPDESK TECHNICIAN Helpdesk Technicians – will be working alongside Helpdesk Technicians and performing the duties of a Helpdesk Technician, but will serve as a first-line resource for issues and problem-solving for fellow technicians. Job Description: General Skills Solid leadership and communication skills to coordinate responses to client issues. Strong self-management skills, ability to successfully process daily queues and resource management without continual oversight from leadership St ...Read more about Help Desk - IT BRMore