AWS Cloud Engineer- Remote within the United States

Job Summary/Objective

Plans and coordinates the design, installation, administration, and usage of cloud server, storage, virtualization, and other distributed technologies. Focuses on implementation and administration of Cloud Governance; implementation and support of both on-premise (VMWare) and cloud workloads (Azure/AWS) as provided by Cloud and Solution Architects.  Works closely with DevOps and Application teams to follow best practices and ensure the reliability of OEC SaaS offerings. 

Key Responsibilities & Duties (essential to the job)

1. Follows established procedures and directions regarding authorized software (operating system and application) installed on servers and workstations.
2. Oversees applications running, identifies and resolves problems; continues performance enhancements with measurable benchmarks.
3. Researches, installs, and tests software updates and patches to support applications and various operating systems.
4. Interfaces with various areas of IT staff to support ongoing efforts, giving and receiving technical information.
5. Provides 2nd-level technical support for cloud issues.
6. Provides technology stewardship for distributed technologies such as DNS, SMTP, DHCP domain controllers, active directory applications, printing, mail, web servers and FTP services for the Enterprise.
7. Implements best practices for infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.
8. Addresses potential areas where existing policies and procedures require change, or where new ones need to be developed.
9. Monitors system logs and activity on cloud/platform environments. Reacts to alerts and escalates accordingly by engaging the necessary resources (internal and external) to OEC ensuring prompt resolution and minimal impact on services.
10. Implements security best practices and conducts regular security assessments to cloud/platform infrastructure.
11. Monitors, manages and optimizes cloud environments (e.g. AWS, Azure) to ensure high availability and cost-efficiency.
12. Stays current with industry trends and emerging technologies to improve cloud/platform engineering practices continuously. 

Education

An undergraduate degree is required from an accredited college or university, with a focus in Business Information Systems, Computer Science, Information Technology, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered in lieu of the degree.

Experience, Skills and Key Competencies

• At least 4 years of experience in troubleshooting hardware/software for servers and workstations within a cloud environment
• At least 2 years of systems engineering experience, designing and implementing VMWare and Microsoft server/workstation technologies
• 3-6 months of experience writing moderately complex code and developing technical specifications for simple requests.

Must also be able to demonstrate the following skills and abilities:

• Knowledge of Windows Server, VMware Virtualization software Microsoft Active Directory, TCP/IP/ DHCP / WINS / DNS, Microsoft SQL Server, local and wide area networks (LAN/WAN), Switches, and Routers.
• Basic understanding of platform engineering, cloud infrastructure, and automation.
• Broad technical capabilities to distinguish between hardware/software-related problems.
• Strong interpersonal skills, with the ability to effectively speak to and interact with all levels of individuals in a professional and easy-to-understand manner.
• Comfortable with taking ownership of work and independently completing assignments with limited guidance, while also being comfortable with working and collaborating as a team in a diverse work group.
• Able to apply principles of logical thinking to collect data, draw valid conclusions, consider options, recommend solutions, and solve problems.
• Able to effectively work and thrive in a remote/hybrid work environment that has limited opportunities for in-person interactions.

Special Position Requirements

• Must be available for 24-hour ‘on-call’ service to respond to system emergencies.