Gas Fitter - Stittco Energy

Reporting directly to the Market Manager, the Service Technician II is responsible for installing and servicing residential and commercial propane related equipment under 400,000 BTUs. The Service Technician II will also be accountable for upholding the highest standards for safety in the servicing and handling of propane and propane related equipment and for conducting regular vehicle inspections and maintenance. 

What you'll do:

• Install and service residential and commercial propane related equipment. This will included, but is not limited to repairs, dispenser inspections and re-qualifying cylinders, the installation and service of propane tanks and propane.
• Safe operation of the crane truck and other service vehicles required to perform tank installations, relocations and pick-ups.
• Maintain, request and stock service truck with inventory. Ensure all necessary parts, materials and supplies, and equipment and available to perform daily work orders and meet customer requests.
• Accurately prepare and submit daily service work orders and supporting documentation.
• Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant regulations. This includes conducting and, if applicable, documenting pre and post vehicle inspections, site inspections and visual tank inspections and implementing lock out procedures on unsafe equipment or installations.
• Collaborate with the Service Coordinator frequently for routing and scheduling information. Notify the Service Coordinator of any service, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation. Obtain their approval for overtime and submit hours worked on a timely basis bi-weekly.
• Collaborate with the Market Manager, your direct manager, and inform them of any successes, issues or challenges encountered.
• Provide exceptional customer service by promoting the company and its products and services in a positive manner and maintaining good customer relations through actions and dialogue.
• Seek, identify and capitalize on sales opportunities by providing product information, brochures with basic price and a contact number.

What you bring:

• Class B Gasfitter License
• Minimum of one (1) to three (3) years’ experience.
• Sound technical knowledge of propane appliances, equipment and plant operations.
• Possess WHMIS and TDG training and certification.
• Strong knowledge of B149 code.
• Valid driver’s license with three (3) years’ experience and clean drivers abstract.
• Physically fit and able to lift heavy objects on a regular basis.
• Excellent customer service skills.
• Excellent communications skills.
• Knowledge and ability to use computers, specifically mobile computing devices.
• WHMIS and TDG training and certification.