Director, Process Improvement and Project Management

See yourself at Odyssey.

Join the team as our new Director, Process Improvement and Project Management

Who We Are & Why We’re Hiring
Odyssey Logistics & Technology Corporation (Odyssey) is a global logistics provider. Our adaptive approach to solving modern logistics challenges differentiates us in the markets we serve. Odyssey Logistics & Technology’s specialized multimodal expertise is the strategic foundation that provides clients with a full service offering across our four operating divisions including intermodal, freight forwarding, transport & warehousing, and managed services. Odyssey’s multimodal services offer cost-effective, end-to-end freight solutions equipped to deliver on evolving customer requirements. Combined, Odyssey delivers innovative, high-value logistics services & technology solutions to support diverse customer requirements. In addition to being certified by the American Chemistry Council as a Responsible Care® partner company we consistently exceed customer expectations by integrating analytics, carrier relationships, specialized assets, sustainability strategies and deep international expertise. Our unique approach ensures that customer shipments keep moving at full speed, even in the face of ever-changing market headwinds.
Based in vibrant Fullerton, CA, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

About the Job:
The Director, Process Improvement and Project Management will be responsible for defining and driving business transformation through streamlining operations and building new solutions to simplify business processes and deliver on our strategic objectives. Primary responsibility for development and deployment of the tools, methods and processes including Lean Management Systems to further growth and efficiencies.

The Director, Process Improvement and Project Management will be responsible for the analysis, planning and coordination of all activities and/or resources associated with designated projects. Projects could include, but not limited to, new customer implementation, supplier contract negotiation, cross company process improvements or implementation of division level initiatives. Complexity of projects could range from a focus on a single facility that involves only internal resources to an implementation that spans across the entire division and requires participation from resources across multiple BUs.

Business Process improvements Responsibilities:
•    Lead and design Lean goals and strategies for improving the operations, customer service and IT processes within the IML Division as measured by quality, lead-time reduction and customer satisfaction (Jones act and Freight Forwarding BUs)
•    Analyze processes to identify re-engineering opportunities which will create efficiencies and/or enhance controls. Develop and implement processes to aid in measuring goals, track labor savings, increase productivity, standardize KPI’s and create sustainable financial results throughout the business units
•    Collaborate directly with various internal and external stakeholders (Corporate IT, Safety, Finance, HR) to conduct end-to-end process assessments
•    Drive division-wide lean initiatives to improve operational effectiveness 
•    Prepare and track project metrics and schedules
•    Partner with leadership to deploy the lean programs across the various departments to move the overall culture in the operations/customer service departments and drive efficiencies and increased productivity
•    Identify opportunities to leverage intelligent automation solutions to increase process efficiency and reduce risk (warehousing and CSR)
•    Coach, mentor and train team members on improvement tools such as: Lean Thinking, 5S and Lean & Waste elimination approaches
•    Collaborate with peers and department managers to determine key goals and objectives, and corresponding metrics
•    Manage timely achievement of key performance goals and objectives.
•    Perform root cause analysis and propose/implement process improvements to further the output and optimize all phases of operational process
•    Effectively plan and coordinate implementing process changes enabling teams to realize efficiencies or control enhancements
•    Create highly effective presentation materials to communicate status updates

Project Management Responsibilities:
•    Implementation lead and support – Lead and support Logistics process and IT migration design for implementation of new client engagements and business expansion with existing customers including the following:
    Lead logistics implementation of new facilities or new client implementations,
    Lead implementation for expansion of existing facilities or client solutions,
    Support implementation activities associated with operational improvement initiatives, lead where assigned.
    Ensure implementations align with current defined operational best practices and standard processes 
    Monitor budget and timelines related to logistics implementations
    Implement standardized quality programs and continuous improvement methodology (Kaizen) as part of local implementations
    Ensure required reporting and KPI’s align with current operational best practices and local capabilities

•    Operational Stabilization and Transition for Logistics Performance Issues
    Support local operational stabilization activities as required to support internally or externally identified performance issues
    Act as a neutral interface between Odyssey operations and client to drive operational improvements as needed
    Develop base case and root cause analysis
    Work with local operations to identify and prioritize action items or improvement initiatives
    Support the implementation of improvement initiatives
        Monitor improvement initiatives to ensure expected results

•    Lead and support procurement effort in order to standardize vendor management and obtain best pricing to increase IML profitability and reduce cost impact
           MHE, Supplies, warehouse equipment, maintenance costs, support carrier reviews
•    Support fleet management initiatives
•    Support pricing methodology standardization
•    Support 4PL strategy (3PL selection)

Qualifications and Key Skills:

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

• Bachelor’s degree, preferably in Business Administration, Supply Chain, or a related field.  
• 3+ years of experience in freight forwarding, logistics, or supply chain industries.
• 5+ years of relevant experience in project management or a related field including experience managing complete projects and teams.
• Lean Six Sigma certification or PMP (Project Management Professional) certification, preferred.
• Must have the ability to identify, plan and implement key projects to improve quality, reduce costs, increase productivity, and improve cycle time by reducing wasted time, rework, etc.
• Excellent leadership and cross-functional collaboration abilities.
• Experience in driving process transformation, managing cross-company initiatives, and monitoring using standard project management tools.
• Data-driven mindset with expertise in root cause analysis and performance tracking.
• Must have strong understanding of Lean, Six Sigma, or other process improvement methodologies. 
• Excellent communication skills to effectively engage with stakeholders at all levels. 
• Proficiency in data collection, analysis, and interpretation to inform decision-making. 
• Ability to lead cross-functional teams and influence change within the organization. 
• Proficient in MS Suite: Word, Excel, PowerPoint, and Outlook (Pivot Table and Vlookup functions in Excel are required)
• Able to travel up to 25%.

Location: 
This is an in-office role based in Fullerton, CA.

As required by applicable Pay Transparency laws, Odyssey provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be lower or higher in different markets.

The base pay range for this position is: $105,000.00 to $152,250.00 per year