Export Coordinator

See yourself at Odyssey.

Join the team as our new Export Coordinator!

Who We Are & Why We’re Hiring:

Odyssey Caribbean, a division of Odyssey Logistics & Technology Corporation ("Odyssey"), is your ocean transportation intermediary transporting both dry and temperature sensitive commodities. Strategically located in the port city of Jacksonville, Florida with on island facilities in Puerto Rico, CSS combines the latest technology and training to reduce cost and provide impeccable customer service. Whether involving inland transportation, ocean transportation, or multi-temperature warehousing, we know the most efficient and logical way to move cargo.

Based in vibrant Fife, WA, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

About the Job:

The position of Export Coordinator will have primary responsibility to service existing customer base. Assure accuracy and completeness of quotes, services, documentation, and billing for export services. Establish and maintain new export business opportunities from both existing and new customer sources. Acquires necessary documentation and direction in a timely manner to serve customer needs. Arranging and tracking logistic services that assure accurate and timely handling of product by air/ocean carriers and customs, FMC, and CFR regulations, IATA, and TSA Guidelines. Oversee and monitor the preparation of documents and assures complete/accurate files. 

In This Role, You Will:

•    Serve the customer needs and interact with all contacts, in a customer focused fashion at all times 
•    Oversee/monitor/assist in the preparation of accurate customs export documents in a timely manner from source documents (checking for accuracy) taking responsibility for completeness, accuracy, and timeliness of the transaction. 
•    Arrange shipping documentation, clearances, shipping mode, delivery, tracking and notification. 
•    Assure that interaction regarding customs, air carriers, ocean carriers and domestic carriers is coordinated to arrange for handling of product from source to delivery. 
•    Communicate with exporter to assure that all information is accurate and timely, assuring compliance with requirements. 
•    Assure that AES are submitted in a timely manner and coordinated with logistic schedules. 
•    Assure that complete and accurate files for documentation and compliance purposes are maintained. 
•    Assure that invoices are prepared and submitted with all appropriate charges, back up information/documentation and export package to customer in a timely manner. 
•    Respond to customer and/or agent inquiries in a timely manner. Provide timely shipment status updates to customer. 
•    Establish, maintain, and capitalize on export business opportunities 
•    Obtain revenue goals in support of location and organization objectives. 
•    Make presentations and quotes to prospective and existing accounts to propose rate structure and service options. 
•    Maintain existing business and secure contact with new sales leads and prospective accounts within geographic territory. 
•    Document/report all sales contacts, quotations, and follow-up interactions with outside sales staff. 
•    In an accurate and timely fashion, prepare and submit sales activity reports and expense reports. 
•    Must present self at sales calls, appointments, and all client contacts in professional manner. 
•    Supports and actively complies with the security duties and responsibilities described in the C-TPAT Security Program and IACSSP document which was received and signed.
•    All other duties and projects as assigned. 

Qualifications and Key Skills:

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

•    Previous Export experience of one year or more required. 
•    IMDG/DOT Hazmat/IATA DG Certified.
•    Current STA.
•    Must possess excellent business, negotiation, and leadership abilities with excellent oral and written communication skills 
•    Employee must have basic user knowledge of computer programs such as Word, Excel, Outlook, and PowerPoint. 
•    Employee must have or achieve through on-the-job training: 

o    Ocean and air freight industry information 
o    Carrier selection (ocean, air and domestic) 
o    Knowledge to identify specialized cargo (hazardous, OOG, overweight) 
o    Inco terms 
o    NVOCC terminology and methods 
o    Container specifications 
o    Export documentation 
o    Letters of credit and other banking documents 
o    Legalization requirements 
o    US Department of Commerce and State Department export licenses 
o    Other government agency requirements 
o    World Geography 

•    Ability successfully serve customer needs. Sales ability to interpret customer needs into a service “value proposition” and develop appropriate associated quotations. From conversations, written requests, and multi sourced information, individual coordinates and services customer account through written correspondence, phone, e-mail, and fax. 
•    Mathematical ability including multiple computations to arrive at pricing which meets percentage profit targets. appropriately compute cost/pricing factors based on customer product, mode of transport, fees, and handling. Appropriately add and compute fees, time zone and schedule computations. Perform weight and measure conversions as well as financial conversions. 
•    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Location: 
This is an in-office role based in Fife, WA

As required by applicable Pay Transparency laws, Odyssey provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be lower or higher in different markets.

The base pay range for this position is: $21.64 to 24.34 an hour