Showroom Salesperson

    You will: 

• Provide expert product selection assistance and design advice to our showroom customers.  

• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. 

• Provide hospitality and warmly welcome each customer. 

• Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide. 

• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward. 

• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. 

• Use sales reports and sales forecasting tools to meet or exceed established sales targets. 

• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process. 

• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure. 

• Keep showroom clean, neat, current, stocked, and safely displayed. 

• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships. 

About You: 

• High school diploma or equivalent 

• Minimum 2+ years in customer service and sales, plumbing showroom sales preferred 

• Knowledge of kitchen and bath design trends 

• Knowledge of products sold in the showroom preferred 

• Experience using Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar, to create, analyze reports 

Our ideal candidate will also: 

• Possess outstanding customer service and verbal/telephone communications skills. 

• Demonstrate deep product knowledge and kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross sell. 

• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale. 

• Be able to build influential relationships and trust with key vendor partners. 

• Be able to build positive working relationships and inspire teamwork with co-workers. 

• Be able to plan, organize, and multi-task. 

• Be able to learn and operate the computer related systems used to process orders. 

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.