Warehouse Returns Specialist
Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we’d like you to join our Warehouse team as a Senior Warehouse Teammate.
About the Role:
You will:
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Act as a lead on the warehouse team, assign tasks and provide guidance to other warehouse teammates on warehouse procedures.
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Participate in the training of less experienced or new warehouse teammates demonstrating how to meet and exceed warehouse standards.
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Handle escalated or complex issues and tasks that arise.
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Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
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Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
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Act with a high attention to detail to ensure the highest levels of customer satisfaction.
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Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
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Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
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Complete necessary documentation for customer shipments delivered via third-party carrier.
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Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
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Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
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Ensure security and controls are in place and upheld to protect Profit Center assets.
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Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues.
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Assist co-workers in servicing customers.
- Perform all job functions in accordance with the company’s Safety Standards.
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Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
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2+ years of warehouse receiving and material handling experience
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Knowledge of products sold at the Profit Center
Our ideal candidate will also:
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Possess outstanding customer service and communication skills.
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Possess a high level of attention to detail and accuracy.
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Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
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Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
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Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
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Be able to learn and operate the computer-related systems used for warehouse operations.
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Read, write, speak, and understand English.
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Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Otros detalles
- Tipo de pago Por hora
- Able Distributing, 4601 Tompkins Dr, Madison, Wisconsin, Estados Unidos de América