Showroom Salesperson

    You will: 

• Provide expert product selection assistance and design advice to our showroom customers.  

• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. 

• Provide hospitality and warmly welcome each customer.

• Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.

• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.

• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.

• Use sales reports and sales forecasting tools to meet or exceed established sales targets.

• Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects. 

• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

• Keep showroom clean, neat, current, stocked, and safely displayed. 

• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You: 

• 1+ years’ experience in customer service or sales, plumbing showroom sales preferred

• Knowledge of products sold in the showroom preferred  

Our ideal candidate will also:  

• Have 3 or more years of experience in a showroom or outside plumbing, hardware, and/or lighting sales.
• Be knowledgeable and up to date on kitchen and bath design trends.
• Be able to plan, organize, and multi-task job requirements while manning the showroom individually.
• Have experience working with a variety of customers including homeowners, designers, builders, and remodelers.
• Possess a book of business and leads to call on.
• Be able to effectively plan and organize your daily tasks to better serve the customer.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communications skills.
• Have a self-generated drive to succeed and grow your customer base.
• Demonstrate a deep product knowledge related to kitchen/bath trends and be able to answer customer questions and identify opportunities to upsell or cross sell.
• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Be able to build influential relationships and trust with key vendor partners.
• Be able to able to establish and maintain positive working relationships and inspire teamwork with co-workers.
• Be able to learn and operate the computer related systems used to process orders (Solar Eclipse).
• Read, write, speak and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals and be comfortable enough with common math to cost, price, and deliver a product to a customer.