Inside Sales & Service Manager
Are you a leader that excels in managing and developing a team? Are you excellent at building relationships and ensuring an elevated level of customer service? Do you have experience in a sales environment? If so, then we’d like you to join our team as a Sales & Service Manager.
About the Role:
You will:
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Manage, recruit, hire, develop and train a team of sales personnel.
- Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback.
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Work with PCM to establish revenue and margin targets. Establish individual sales goals and hold salespeople accountable for achieving goals.
- Analyze financial reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI, and profit sharing.
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Effectively manage customer contacts and relationships as to provide excellent customer service, build sales volume, and constantly increase overall customer satisfaction.
- Attract and retain customers.
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Build relationships in the community through local marketing efforts, hosting special events to build a repeat and new customer base, and attending industry-related vendor functions and professional events.
- Conduct all business in accordance with Company policy and procedures.
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Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
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Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
- Successfully complete required safety and compliance training programs as assigned.
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Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
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Minimum 5+ years of experience in sales; contractor sales preferred.
- Minimum 1+ years of leadership experience.
- Knowledge of products sold in the Profit Center and of effective sales techniques.
Our ideal candidate will also:
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Possess leadership qualities and be viewed as a leader.
- Have experience promoting a productive and positive team environment, and coaching staff to do their best work to achieve the highest levels of customer satisfaction.
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Possess a strong work ethic and a high standard of integrity.
- Be able to build and maintain quality relationships with co-workers, customers, and vendors.
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Possess strong personal sales skills and the ability to lead a highly effective sales team.
- Be able to interpret financial report data to determine success/failure of plans and to take appropriate action to adjust business plans ensuring success.
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Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
- Possess outstanding customer service, telephone/verbal communication, and generous listening skills.
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Be able to learn and operate the computer related systems used to process orders.
- Be able to learn to operate warehouse material-handling equipment.
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Read, write, speak, and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Otros detalles
- Tipo de pago Salario
- Able Distributing, 1650 S 108th St, West Allis, Wisconsin, Estados Unidos de América