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KOHLER Design and Sales Consultant

Palo Alto, California, EE. UU. Sol. nº 7141
viernes, 18 de octubre de 2024

Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we’d like you to join our Showroom team as a Design & Sales Consultant.  

 

About the Role: 

    You will: 

  • Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer’s location.

  • Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.

  • Provide hospitality and warmly welcome each customer.

  • Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms. 

  • Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.

  • Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.

  • Build and maintain long-term customer relationships, creating referrals and repeat business.
  • Develop and maintain knowledge of product lines and features. 

  • Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.

  • Use sales reports and sales forecasting tools to meet or exceed established sales targets.

  • Follow-up on leads and generate new business.

  • Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects. 

  • Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
  • Keep showroom clean, neat, current, stocked, and safely displayed.

  • Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

  • Successfully complete required safety and compliance training programs as assigned.

  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

  • Weekends required.

 

About You: 

  • 2+ years of experience in plumbing design and sales. 

  • Knowledge of products sold in the showroom preferred

  • Experience working with luxury, high end products and customers. 

 

Our ideal candidate will also: 

  • Be knowledgeable of kitchen and bath design trends.

  • Have experience with architectural blueprints and have a strong sense of aesthetics. 

  • Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.

  • Demonstrate outstanding customer service and verbal/telephone communications skills.

  • Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell.

  • Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.

  • Be able to build influential relationships and trust with key vendor partners. 

  • Be able to build positive working relationships and inspire teamwork with co-workers.

  • Be able to plan, organize, and multi-task.

  • Be able to learn and operate the computer related systems used to process orders.
  • Read, write, speak and understand English.

  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

 

Otros detalles

  • Tipo de pago Por hora
  • Tasa de contratación mínima $25.96
  • Tasa de contratación máxima $48.08
Location on Google Maps
  • Palo Alto, California, EE. UU.