KOHLER Design and Sales Consultant
Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we’d like you to join our Showroom team as a Design & Sales Consultant.
About the Role:
You will:
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Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer’s location.
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Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
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Provide hospitality and warmly welcome each customer.
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Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
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Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.
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Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
- Build and maintain long-term customer relationships, creating referrals and repeat business.
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Develop and maintain knowledge of product lines and features.
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Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
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Use sales reports and sales forecasting tools to meet or exceed established sales targets.
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Follow-up on leads and generate new business.
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Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
- Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
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Keep showroom clean, neat, current, stocked, and safely displayed.
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Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
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Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
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2+ years of experience in plumbing design and sales.
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Knowledge of products sold in the showroom preferred
- Experience working with luxury, high end products and customers.
Our ideal candidate will also:
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Be knowledgeable of kitchen and bath design trends.
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Have experience with architectural blueprints and have a strong sense of aesthetics.
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Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
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Demonstrate outstanding customer service and verbal/telephone communications skills.
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Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell.
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Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
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Be able to build influential relationships and trust with key vendor partners.
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Be able to build positive working relationships and inspire teamwork with co-workers.
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Be able to plan, organize, and multi-task.
- Be able to learn and operate the computer related systems used to process orders.
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Read, write, speak and understand English.
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Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Otros detalles
- Tipo de pago Por hora
- Tasa de contratación mínima $25.96
- Tasa de contratación máxima $48.08
- Burlingame, California, EE. UU.