Counter Salesperson
Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a Counter Salesperson.
About the Role:
You will:
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Provide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction.
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Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities.
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Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
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Accurately process and fill Sales Orders generated at the sales counter.
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Provide customers with reliable information regarding product specifications, pricing, and availability.
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Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
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Ensure security and control is upheld at this primary point of customer contact.
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Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
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Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
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Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
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Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
About You:
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High school diploma or equivalent
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1-2 years experience in customer service or counter sales; contractor sales preferred
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Knowledge of products sold in the Profit Center
Our ideal candidate will also:
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Have outstanding customer service, verbal communication, and generous listening skills.
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Have comprehensive knowledge of product; able to suggest associated products for purchase.
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Be able to build and maintain a positive working relationship with customers, vendors and co-workers
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Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
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Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
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Be able to learn to operate warehouse material-handling equipment.
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Be able to learn to operate and demonstrate hand tools.
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Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
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Be able to learn and operate the computer related systems used to process orders.
Otros detalles
- Tipo de pago Por hora
- Richards Supply, 5205 Comstock, Kalamazoo, Míchigan, Estados Unidos de América