POLYOLEFINS APPLICATION DEVELOPMENT TECHNICAL ENGINEER

This position is responsible for developing new or improved end-use applications for polyolefin resins on various types of converting machines and providing effective assistance to customers and internal business groups to facilitate polyolefin resins sales. All while sustaining a safe and healthful working environment that meets environmental, health, safety regulations, and company requirements.

Application and Technology Development:

Develop and deliver new and improved products and applications promptly to generate value creation and/or cost-saving; improve the competitiveness of our product portfolio and product quality to meet customers’ needs, and work closely with customers to be a solution provider.

Operations Support:

Provide technical support to the Operating Units, which will enable the Unit to achieve smooth operation, manufacture high-quality products and avoid unscheduled process interruptions. Act as liaison between customer needs and Operations capabilities to prevent further discrepancies.

Lead and Facilitate the Fulfillment of Product Delivery and Commitments:

React with expediency and accuracy to determine the root cause of customer problems and provide remote assistance to resolve them. Recommend improvements to product specifications and their quality measurement. Handle customer complaints utilizing customer analyses and retain samples and production histories, update progress regularly with sales and customers, and make resolution recommendations. Provide customer requests such as special analysis to retained samples, customer samples, or finished products. Provide expertise targeted at improving and strengthening internal and external customer relationships to facilitate sales and business. Work with machinery/additive suppliers to identify new trends that could impact company or customer business.

 Initiate Action as the Critical Liaison:

 Integrate and utilize cross-functional internal contacts and   external contact resources to resolve internal/external customers’ challenges.

Previous Related Experience Required:

A minimum of five (5) years of plastic processing, product/application development, and/or customer interface, preferably in polyolefins.  A strong background in polymer chemistry/physics, structure-property relationships, polymer processing, additive formulations, analytical problem solving, and troubleshooting skills. Hands-on skills in plastic fabrication processing, such as injection molding, thermoforming, blow molding, pipe/film/fiber/sheet extrusions.

Technical Skills Required To Perform This Job:

Personal computer skills and applicable software. Good interpersonal and communication skills. Good business and technical writing capability.

Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity.

A strong background in polymer chemistry/physics, structure-property relationships, polymer processing, additive formulations, analytical problem solving, and troubleshooting skills.

Hands-on skills in plastic fabrication processing, such as injection molding, thermoforming, blow molding, pipe/film/fiber/sheet extrusions.

Ability to collect, organize, analyze, and interpret data from commercial plant operations.

Multilingual skills with proficiency in English and Spanish are preferred.

Self-driven work and work under objectives administration.

Know how to prepare and give technical presentations for an audience of various technical backgrounds.

Education:

Bachelor of Science degree preferably in Chemical Engineering, Plastics Engineering, Polymer/Materials Sciences and Engineering, Mechanical Engineering, Chemistry, or a closely related field from a recognized university.

Other Certification/Training Required To Gain Function-Related Technical Knowledge:

Will require training in Company Policies and Procedures after hire. Current employees must meet all technical and safety training requirements for current position, as specified in the Master Training Plan.