Quality Audits - Sr Manager, Quality Assurance

Chromalloy es una empresa global de ingeniería y soluciones. Somos un proveedor líder en repuestos, reparaciones y soluciones en el mercado de refacciones, que prolongan la vida útil de los motores de aviones y turbinas de gas de una manera segura y confiable. Desarrollamos, fabricamos y reparamos componentes críticos de turbinas para una variedad de plataformas de motor. Nuestras soluciones respaldan los motores que ejecuta la industria aeroespacial, energética y de defensa en todo el mundo.

Los empleados de Chromalloy son unos especialistas en solución de problemas orgullosos y apasionados que se esfuerzan por vivir nuestros valores todos los días. Una carrera profesional es una oportunidad para aprender de los principales expertos de la industria, trabajar con tecnología importante y desbloquear una pasión por la innovación. Únete a nuestro equipo de expertos, innovadores y especialistas en solución de problemas que ofrecen soluciones de clase mundial a sus clientes. Sé parte de algo más grande con Chromalloy. 

  BASIC POSITION DESCRIPTION:

Lead the Quality function at the organization to include Quality Engineers, Quality Supervisors, Lab Technicians (Cal & Met Lab), NDT Level III, Compliance Administrator, Inspectors, and other members of the technical team. Lead development projects through to the production phase, administer the allocation of assets, resources, evaluating/monitoring costs and expenses.  Lead and develop solutions integrating technical expertise, robust problem-solving methodologies and fostering a culture of innovation improving the performance of the site. Oversee, monitor, improve functional capability to drive performance.
Direct, plan, organize and control the processes, regulations, procedures, and activities related to quality management, as well as guiding, monitoring, and verifying its operation and application, to ensure compliance with standards and promote continuous improvement.

CRITICAL SUCCESS FACTORS:

• Demonstrated experience supervising a team of up to 70 employees across multiple organizational levels and plants.
• Demonstrated ability to lead, drive accountability, and continually raise the performance of the organization and the QA team.
• Proven ability to lead and deliver projects while interfacing effectively with customers, other functions within a matrix organizational structure, and regulatory bodies (FAA, EASA, CAAC, etc.).
• Proven experience of problem solving, regulatory compliance, and advanced root cause analysis tools.

EDUCATION:

• Minimum of 10 years’ experience in Aerospace or Industrial gas turbine engine engineering (design, manufacture, or repair), achieving progressively increasing responsibility and results. 
• B.S. Aerospace, Mechanical, or Industrial Engineering or equivalent degree. Suitable equivalent experience can be considered in lieu of an engineering degree.

ESSENTIAL DUTIES/TASKS:

Leadership and Management

• Lead the quality team, providing guidance, training, and development.
• Establish quality objectives, policies, and procedures.
• Ensure compliance with customer, regulatory, and industry standards requirements.
• Foster a culture of perfect quality and continuous improvement.

Quality System Management

• ⁠Develop, implement, and maintain the Quality Management System (QMS).
• ⁠Ensure compliance with AS9100, FAA, EASA, CAAC, and other certifications/regulations.
• ⁠Drive an effective internal audit program, corrective action process, and continuously improve their effectiveness.
• Monitor changes in regulations and update procedures accordingly.
• Lead implementation of new strategies to increase the effectiveness of Quality Systems.

Supplier Quality

• Develop and implement supplier quality policies and procedures.
• Evaluate and approve supplier based on quality, reliability, performance, and regulatory requirements.

Process and Product Quality

• Develop and implement process control procedures.
• Develop and implement effective problem-solving processes.
• Participates in technical discussions with key customers and related program office ensuring products/processes developed meet the needs of our customers.
• Promote Operational Excellence through utilization of Lean Manufacturing techniques as well as Process Validation, robust problem-solving methodology, Six Sigma and technical expertise.  
• Performs escape management procedures and leads teams to investigate the root cause of customer escapes and non-conformances as well as implement corrective/preventive actions.
• Provide support and leadership to Engineering in new product development and all Quality organization.
• Ensure compliance with regulatory requirements for new products.
• Provide strategic planning leadership by setting project priorities based upon company goals, anticipated industry trends, and emerging technology.
• Partner with Engineering and Operations across the organization to establish key business processes, document them effectively, and ensure that inputs and outputs are measured appropriately.
• Lead implementation of new inspection technologies into the operational environment to assure product conformance and effectively drive improvements in business metrics.

Data-Driven Decision Making

• Analyze quality data to identify trends and areas for improvement.
• Develop and maintain quality metrics (e.g., KPIs, dashboards).
• Use data to drive decision-making and process improvements.

Communication and Interface

• Interface with customers, regulatory agencies, and industry organizations.
• ⁠Communicate quality performance to stakeholders.

• ⁠Ensure effective communication within the quality team.

Coaching/Mentoring

• Provide leadership, coaching and mentoring to the local QA team. Asses and close skills/knowledge gaps identified within the quality team.
• Develop and deliver quality training programs.
• ⁠Foster a culture of continuous learning.

 Skills/Knowledge/Proeficiencies:

• Detailed knowledge of gas turbine design, manufacturing, or repair processes.
• Proven leadership skills in a complex multi-plant.
• Strong knowledge of regulatory requirements for EASA, FAA, CAAC, AFAC and others for both manufacturing and MRO.
• Strong problem-solving and analytical skills, with experience in root cause analysis and corrective actions
• Organization skills that will enable oversight of multiple simultaneous projects.
• Capable of developing and monitoring complex project budgets, resource needs, and timelines
• Thoughtful and effective communications skills
• Ability to read, write, and speak fluently in English and Spanish
• Proficiency in Microsoft Office software including Word, Excel, PowerPoint, and Project

LEADERSHIP EXPECATIONS AND VALUES

• Achieves Results: is accountable, and results driven, holding self and others accountable to deliver the business plan. Providing full truth and transparency, Leading by example. Clarifies requirements and defines clear standards. Pays attention to details; Demonstrates ownership and personal responsibility.
• Business acumen: Engages across functions and sites to aggressively close high business impact initiatives. Understands the business, the critical success factors and prioritizing actions that deliver value. Proactively identifies and solves problems; Does what they say they will do; Understands the customer’s business needs.
• People Leadership: Delivers clear and respectful feedback. Clearly communicates company vision & alignment of goals. Empowers, influences, and enables diverse and inclusive teams to support collaborative problem solving. Treats everyone with respect while holding themselves and others accountable.
• Organizational Agility: Possesses the intellectual and emotional intelligence to influence groups to build consensus on the solutions to complex issues requiring cross functional collaboration.
• Innovation & Creativity: Possesses a growth mindset, demonstrating an openness to new ideas. Actively listens and probes employee and business proposals for change, being respectful of differing points of view. Thinks End to End across the system to effectively create value for the customer and key stakeholders.

SPECIAL REQUIREMENTS:

Will be determined based on country and other legal regulatory requirements.