Doula Friendly Hospital Program Manager

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

POSITION OVERVIEW

The Doula-Friendly Hospital Program Manager, Clinical and Community Partnerships provides quality improvement program implementation leadership and coalition building support by providing program management implementing the doula-friendly hospital model within NYC maternity hospitals and oversight of the New York Coalition for Doula Access (NYCDA).

PROGRAM OVERVIEW

The NYC Department of Health and Mental Hygiene (DOHMH) implements a Citywide Doula Initiative, which focuses on doula support before, during, and shortly after childbirth, as well as related services. This work is performed by DOHMH directly and in partnership with community-based doula programs around the city. The program strengthens DOHMH’s work with maternity hospitals though the Maternity Hospital Quality Improvement Network (MHQIN), which creates doula-friendly hospital policies and practices, and increases provider referrals to doula services. 

RESPONSIBILITIES

• Lead technical assistance to MHQIN hospitals in collaboration with community-based doula programs in improving doula-friendliness, including coordination and facilitation of technical assistance meetings, and support development and implementation of doula-friendly policies and practices. Design, update, and execute tools to facilitate implementation of doula-friendly strategies and evaluate process improvement. 

• Coordinate Grand Rounds and other technical assistance events with community-based doula vendors. Lead Grand Rounds prep meetings, contribute to presentation content, and create tools to implement model and collect process improvement data. 

• Co-lead NYCDA with Health Leads, providing coordination, project planning, facilitation, and outreach to community members, community-based doulas, and clinical partners to ensure involved membership. Lead doula-friendly hospital designation subcommittee (which includes community and clinical partners) and oversee development and implementation of plan for doula-friendly hospital accreditation within NYCDA, including research and development of relevant reports and tools. 

• Oversee referral triage from MHQIN hospitals to CDI and other community-based doula programs. Review database, troubleshoot issues, and generate monthly hospital referral data reports. Support hospitals in establishing referral workflow within their structures 

• Regularly communicate with hospitals, community members and other participants to ensure input on materials, program model, and outreach events 

• Responsible for program activities that align with and ensure program outcomes are met utilizing evaluation tools. 

• Knowledge of and commitment to researching and staying abreast of current best practices and trends in the fields related to the Doula profession, including those related to labor and birth, maternal and child health and breastfeeding.  

• Develop and maintain supportive, trusting relationships with hospitals, clients and their families to promote maternal and child health and positive birth outcomes. 

• Participate in data collection, program evaluation, and preparation of events tracking for the departmental reporting pertinent to program (or contract) objectives, or as assigned by the program supervisor.  

• Supervise Program Associate, delegating technical assistance work with the hospitals, approving timesheets, and supporting regular one on one meetings. 

• Participate in March of Dimes Mom and Baby Action Network Action Learning Community to share and disseminate DOHMH doula-friendly hospital model to several pilot sites throughout the country and provide technical assistance to community-based doulas and clinical partners on adaptation and implementation of the model. 

• Establish and maintain collaborative community relationships and conduct trainings  

• Design activities to recruit new community partners  

QUALIFICATIONS

• Master’s degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
• Experience working with maternity hospitals and community-based doula organizations
• 3+ years' experience with maternal health program implementation and    research and evaluation, including program evaluation and process improvement.
• Experience working with community stakeholders
• Strong understanding of and commitment to birth equity
• Knowledge of maternal/child health programs, community engagement, community-based participatory research, and health issues in urban, underserved neighborhoods
• Strong project-management skills
• Proficient with Microsoft Office suite, including Word, Excel, and PowerPoint.
• Excellent organizational skills.
• Excellent written and verbal communication skills 
• Knowledge of health equity concepts and the social determinants of health.  
• Knowledge of the Doula scope of care and the related ability to conduct pre-and post-natal assessments, provide practical labor and delivery support, and complete required documentation.
• Proven experience in strategic planning, data collection, public speaking, and outreach 
• Familiar with the Sexual and Reproductive Justice framework and how to apply principles
• Knowledge of: Racial Equity and Social Justice, Sex-positivity framework, and Human rights framework 
• Demonstrated ability to multi-task in a fast-paced environment.

SALARY AND BENEFITS

FPHNYC offers a comprehensive benefit package

• Salary range is $80,000 to $85,000
• Public Service Loan Forgiveness (PSLF) eligible employer
• Generous Paid Time Off (PTO) policy
• Medical, dental, and life insurance with low or no employee contribution
• A retirement savings plan with generous employer contribution
• Flexible spending medical and commuter benefits plan
• Meaningful work at an organization striving to advance health equity and social justice

ADDITIONAL INFORMATION

Monday-Friday, 9am-5pm

Hybrid

Location

485 Throop Avenue

Brooklyn, New York 11221

All new hires must be vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation for religion or disability. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the hiring agency.

RESIDENCY REQUIREMENT

You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNYC.

TO APPLY

To apply, submit a Resume, including how your experience relates to this position.

Applications without a resume will not be considered. Applicants who best match the position needs will be contacted.

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.