Risk Supervisor
Who Are We?
Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.
Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that’s grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.
We have grown from 2 to 29 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.
What You'll Do:
As the Risk Supervisor, you will be responsible for managing and overseeing the company's Corrective and Preventative Actions (CAPA) process. You will ensure CAPAs are initiated, investigated, monitored, and closed in a timely and compliant manner. You will collaborate with cross-functional departments to resolve quality issues and mitigate risks to the company.
- Manage and ensure the proper execution of the CAPA process. Initiate, investigate, and track CAPAs in alignment with quality and compliance standards.
- Identify, analyze, and address the root causes of high-risk quality issues to minimize impact and prevent recurrence.
- Document findings and contribute to the company’s quality management review process.
- Monitor company-wide trends to detect recurring deviations and risks. Report findings to the Quality Systems Manager, offering risk analysis and suggesting mitigation actions.
- Partner with stakeholders from various departments to ensure timely resolution of issues and escalate as needed.
- Assess and improve upon the overall effectiveness of the CAPA management system.
- Assist in the Change Control program, monitoring the impact and effectiveness of implemented changes to mitigate risks and improve processes.
- Generate and present reports documenting CAPA performance, including effectiveness of implemented changes, risk assessments, and overall system performance.
- Take on other duties as assigned by the Quality Systems Manager.
Who You Are:
- Critical thinker with strong analytical skills and comfortable with applying statistical methods and graphical interpretation to identify patterns, trends, and root causes.
- Strong communicator and comfortable facilitating discussions with various stakeholders to reach a decision and/or consensus and escalate issues when necessary.
- Comfortable managing multiple tasks efficiently while maintaining a high level of organization and attention to detail.
- Familiarity with the CAPA process, root cause analysis, and deviation management in regulated industries.
- Thrive in fast-paced environments that require creative problem-solving and the application of critical thinking to prevent quality issues from recurring.
- Strong technical writer to produce clear, concise documentation and reports.
- Knowledge of cGMP standards and regulations (e.g., 21 CFR 211, 606 and 820) is a plus.
Benefits
- Competitive compensation with bonus potential
- Medical, Dental, and Vision insurance
- Paid time off
- Company paid holidays
- Career growth opportunities
Other details
- Pay Type Salary
- Austin, TX, USA