Warehouse Manager

See yourself at Odyssey.

Join the team as our new Warehouse Manager!

Who We Are & Why We’re Hiring

Odyssey Specialized Transport & Warehouse offers flatbed trucking and warehousing services, respectively. Together, these subdivisions provide a seamless, cost-effective and comprehensive logistics solution for the North American metals industry.

Based in vibrant Shreveport, LA, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

About the Job:

The position of Manager, Warehousing has the primary responsibility of safely managing warehouse and office operations to ensure customer needs and employee productivity levels are met.  Through effective leadership, the Manager, Warehousing will ensure that employees are fully trained and meet standards in all functions of warehouse operations, safety, material handling and customer service. 

In This Role, You Will:

• Oversee the supervisor and leads to ensure daily operations are closely monitored and Odyssey’s established employe safety requirements are met at the facility.
• Ensure supervisor and leads are overseeing daily operations to:
• Maintain Federal, State, local, and OSHA regulations, including regulations for personal protective equipment.
• Track, record, and monitor the maintenance and inspection of operating equipment to ensure safety and compliance.
• Document training programs attended by employees, as well as certifications received.
• Follow company safety guidelines and procedures, including for the safe loading and unloading material.
• Audit warehouse procedures and make necessary changes to guarantee that work instructions comply with safety standards.
• Maintain a clean and organized work environment.
• Lead monthly safety meetings and trainings.
• Track, record, monitor employee attendance, vacation, sick days and performance.
• Ensure policy structure and documentation is in place to:
• Adjust work procedures to meet customer demands, production schedules, workflow, vacations, etc.
• Inspect material and note exceptions or damages for inbound and outbound shipments.
• Supervise and assist in daily warehouse operations, including crane and forklift operation, product inspection, shipping, receiving, and storage.Ensure inventory transactions are accurately completed through scanning procedures.
• Organize material and manage inventory within the warehouse.
• Evaluate and recommend processes and procedures to ensure quality of service.
• Ensure inventory and material is stored safely and blocked properly.
• Complete daily paperwork and record data.
• Ensure customer communication is prompt and professional 
• When possible, apprise customers of issues before they arise.
• Answer customer inquiries in a calm and polite manner.
• Escalate customer issues to the Director of Warehouse Operations, as situations arise.
• Lead by example in all areas of warehouse operations.
• Routinely follow safety and warehouse policies and manage employees to do same.
• Coach employees if policies are not followed or unsafe behaviors occur.
• Exemplify behaviors that reduce potential damage to materials.
• Maintain responsibility for warehouse employee management and training. Train warehouse supervisor and leads to:
• Set clear objectives, provide regular feedback, and conduct performance evaluations in accordance with company policy.
• Ensure skill progression is tracked so there is an understanding of when an employee has reached full training in warehouse operations, pin-setting, safety, etc. Provide bi-weekly updates to the Director of Warehouse Operations.
• Oversee the documentation and communication to management for all incident, accidents, claims, employee disciplinary and performance issues in accordance to regulations and company policy.
• Participate in meetings, and on committees as instructed or needed.
• Participate in cross training, development programs and obtain any certifications as requested.
• Participate in company training programs, safety events, company functions and meetings when requested.
• Implement goals, standards and objectives of the division and for delegated employees.
• Monitor and report needs for any building, equipment and tool replacement or repairs.
• Develop and/or adhere to budgets and monitor to ensure expenses to not exceed.
• Periodically audit warehouse procedures and make necessary changes to ensure work instructions comply with warehouse activities, objectives, and safety requirements.
• Facilitate management and safety/quality meetings monthly. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be added to or change at any time with or without notice.
• ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.

Qualifications

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

Required:

• High School Diploma or GED equivalent is required.
• A minimum of five years of experience in a similar role and environment is required.
• A minimum of three years of supervisory experience is required.
• Experience with forklifts, over-head cranes, metal cutting devices, and handheld RFID scanners is required.
• Microsoft Office literacy is required.
• Previous experience with AS400 systems and OSHA regulations is preferred.

Location: This is an in-office role based in Shreveport, LA.

We offer a generous compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options;
• Company-paid dental and life/disability Plans; 
• 401K with company match;
• Preferred vendor discounts;
• Competitive Paid Time Off.

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.