HVAC Dispatcher & Maintenance Planner

MacLellan HVAC & Mechanical, Inc. @ Indianapolis, IN

Generous paid time off benefits, new hires start at 120 hours (3 weeks) of PTO, prorated based on date of hire. 

We have great benefits starting on your first day – check them out below!

Who is MacLellan HVAC & Mechanical?   

We provide comprehensive HVAC and mechanical services, from equipment inspection and repair to planned maintenance programs. We quickly respond and mobilize for both emergency and planned events. Our goal is to minimize operating expenses and equipment downtime while improving productivity, service, and comfort.

MacLellan is Best People, Best Systems, Best Results. We bring people together who share our values of Trust, Integrity, Responsibility, Community, Excellence, and help them discover and achieve their potential. We do this by being accountable to each other, being open to new ideas, and taking action to improve conditions, situations, and surroundings. From our Team Members to our President, everyone has a voice at MacLellan. Our team leads us and shapes our future!

Who are You at MacLellan?

As the Dispatcher, you will be responsible for timely and accurate data entry and documentation of work instructions, as well as other administrative duties as assigned by Branch Management. This Dispatcher will also be responsible for dispatching and creating work orders for the HVAC Service Technicians, material and equipment purchasing, manage subcontractor pay requests, HR site administration, weekly financial input, billing and managing other special projects.

What are the skills necessary for success?

• Fast and accurate data entry
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient with Microsoft Office Suite software or similar.
• Ability to strategically plan/schedule multiple technicians daily
• Ability to function well in a high-paced and at times stressful environment.
• Ability to create, audit, and edit work orders in the ERP system.
• Ability to estimate labor hours and make necessary adjustments.

What experience is needed for success?

• Previous experience with an ERP system is preferred.
• Previous mechanical contractor dispatching is preferred.

What can you expect in return for your commitment to MacLellan?

You can expect a culture where we make each other look great by having each other’s back. You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too!

• Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment
• Flexible Spending Accounts and Health Savings Accounts available
• 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested
• Generous Paid Time Off (PTO) program that includes personal floating holidays
• Paid company holidays
• Professional training opportunities through SECorps Association
• Optional Life Insurance available
• Weekly Pay
• Employee Referral Bonuses - get paid to bring your friends!
• Paid Volunteer Time Off (VTO) for Community Service
  
  

Come join our team and let’s build something great together!