Marine Operations Manager

Loadstar is a leader in product handling and site logistics services.  Our customers are refineries, chemical plants, barge lines, and bulk storage terminals.  We operate customer-owned loading racks, marine docks, warehouses, and rail yards.  Our highly trained technicians handle every class of cargo including liquids, solids, and liquefied gases.  Customers count on us to manage critical day-to-day operations on their behalf, at the highest levels of safety and efficiency. 

Launched in 2021, Loadstar has over 200 employees working at sites throughout the Gulf Coast.  We are a company on the rise, led by trusted leaders with decades of experience.  We are devoted to excellence in all that we do.  Our safety performance is among the best in the industry.  We are focused on our employees and engage them in helping make our company better.  Two years in a row they voted Loadstar as a Best Place to Work in the Greater Baton Rouge area.    

We are focused on innovation and technology.  Loadstar was among the first to use Virtual Reality, Artificial Intelligence, and other innovations to enhance our training, safety, and operations.  

Loadstar is privately held, committed to the long term, and aspires to be recognized as an industry leader for generations to come.  

Job Summary

The Marine Operations Manager oversees tankerman and on-call dock operations. This person supports multiple tankerman supervisors across the full range of operations activities including employee selection, training and development, performance management, execution of Loadstar business plans, safety, customer relations, problem solving, work coverage, emergency response, incident investigation, and continuous improvement.  Marine Operations Managers report to the VP of Marine Operations.

Job Requirements

• Licensed USGC Tankerman – minimum 10 years’ experience
• Must possess valid & current TWIC and medical card

• Supervisor or leadership experience
• Knowledge of business management procedures, workflow, and organizational structure
• Experience in incident investigation, root cause, and report preparation
• Strong work history based on employer references

Job Duties & Responsibilities

• Provide leadership and support to marine supervisors
• Develop and maintain strong customer relationships
• Assist with tankerman recruiting and selection
• Ensure tankerman training is delivered successfully and timely
• Develop leadership skills within each supervisor using measurable targets
• Ensure that Loadstar safety, environmental, and other performance targets are communicated to supervisors and employees, monitored, and achieved.
• Work with supervisors to identify and develop high potential employees as future leaders
• Serve as a role model in support of the Loadstar culture
• Work with HR to develop and maintain appropriate staffing levels to meet demand   
• Perform job observations and coaching for tankermen in the field and coach supervisors on best practices for same
• Provide development plans for workers and identify future leaders
• Help supervisors prepare for and deliver safety meetings including required training.
• Communicate and implement changes in company policies and procedures
• Respond appropriately to incidents, lead the investigation, and prepare and follow up with reports and corrective actions
• Share information with peers and be open to feedback to continuously develop best practices for Loadstar

Physical Requirements

• Speak fluent English, write, read, hear, and have good vision
• Occasionally required to stand, walk, sit, and reach with hands and arms
• Frequently use hands or fingers, handle or feel objects, tools, or controls
• Occasionally lift and/or move up to 25 pounds

Benefits

• All employees are eligible for the following benefits:
  • Full medical coverage
  • Dental, vision, additional coverage options
  • 401(k) with a company match
  • Paid vacation, sick pay, and holidays
  • Short and long-term disability
  • Uniform, footwear, personal protective equipment
  • Technical training and career development