Director of Community Development - Denver, CO

Director of Community Development

The Director of Community Development is responsible for driving the sales and marketing efforts by leading a small team/region of Community Development team members and building relationships with referral sources to generate steady referrals that feed sales quotas and increase lead to sale; ensuring continuity between building relationships and increasing conversion in order to maximize patient satisfaction of Lifeway accessibility solutions; and improving awareness and confidence among healthcare professionals, physicians and patients regarding current accessibility options and capabilities. This role is essential for generating leads and referrals and must be visible in the community by educating and presenting to referral sources such as Skilled Nursing/Rehabilitation hospitals, Acute Care Hospitals, LTAC’s, Children’s Hospitals, Home Healthcare Agencies, Non-Skilled Home Care Providers, Outpatient Therapy Providers, Senior Services Providers and physician/doctors’ offices. Conduct in-services, presentations, educational luncheons, host and attend relevant events by introducing our products and services to clinicians, liaisons, physicians, patients, their families, facility staff and other referral sources.

This is a role where productivity is measured by an increase in referral sources and leads while improving the cost of customer acquisition. It is expected that Community Development team members will spend most of their time in the field in front of referral sources and providers as this is not a “behind the desk” role.

Job Duties:

· Responsible for leading a small team of Community Development team members; this includes delegation, training, performance management, recruiting, and timely follow up.

· Works with Leadership to validate and develop branch and regional growth plan. .

· With the help of their team, creates, executes, and manages a territory call plan, and shares plan weekly with leadership.

· Leads the team of Community Development; ensuring that each is creating new referral sources daily as well as maintaining ongoing business referral sources in the community. Is also responsible for conducting these daily calls.

· Works with the Community Development team to build long-term, trusting relationships with referral sources.

· Educates referral sources on the use of products and services provided by Lifeway and ensures that their team is doing the same.

· Collaborates with leadership, customer service, and sales to help process referrals timely and drive sales growth.

· Generates a steady stream of referrals, selling all offered services, that feeds to sales quotas and increases lead to sale for the assigned region.

· Evaluates effectiveness of marketing efforts, reports results upstream while maintaining accountability downstream.

Competency, Skills, and Abilities:

· Knowledge of healthcare products and industry, with 3-5 years of similar experience

· At least 2 years of successful management of a team

· Enthusiastic, highly motivated, self-starter, trustworthy, empathetic, problem-solving skills

· Strong critical thinking and strategic sales skills

· Strong persuasion skills

· Excellent relationship building skills and personality

· Excellent verbal and written communication skills

· Excellent customer service skills

· Excellent and effective time management skills

· Strong ability to present and effectively communicate (verbally and in writing)

· Ability to work well independently as well as in groups.

· Knowledgeable regarding home safety, falls risks and ADL’s of clients

· Established community relationships/connections/referrals strongly preferred.

· Valid and current driver's license and evidence of automobile insurance.

· Ability to travel to multiple job sites in and out of state and attend required meetings

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer