Manager, Retail National Accounts

Required Candidate Geography: Bentonville AR

 The Manager, Retail National Accounts is responsible for developing and maintaining strong customer relationships, offering outstanding customer service, successfully selling Libbey products, marketing programs, and promotions in the retail channel, and achieving established sales goals.

The Manager, Retail National Accounts will lead a key Walmart department and manage relationships with other mid-west retailers. Walmart experience is crucial for this role, as it requires a deep understanding of Walmart’s complex systems, expectations, and decision-making processes. Success in managing Walmart accounts involves strategic collaboration, navigating a fast-paced environment, and leveraging data-driven insights to drive sales growth. Familiarity with Walmart's retail ecosystem will enable the candidate to build strong partnerships and deliver impactful results.

The Manager, Retail National Accounts role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide. 

RESPONSIBILITIES

• Overall planning to drive sales growth and profit optimization in the retail channel.
• Grow business with existing customers and develop new business through successful prospecting strategies.
• Collaborate with the Retail on alignment of account planning strategy and goals.
• Develop collaborative customer relationships and regularly work with buyers/stakeholders.
• Leverage Libbey’s pricing, inventory, and new item development systems
• Partner with forecasters/planners for efficient production planning and customer service
• Conduct market research and analysis to understand customer needs and identify opportunities for new business.
• Utilize Libbey’s prospecting tools and systems.
• Design effective sales tools including presentations, samples, reports, etc.
• Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
• Lead and/or play an active role in sales, and occasionally non-sales related, projects.
• Attend Libbey sales & business meetings, training events and industry trade shows.
• Lead, influence and empower the organization to fulfill our purpose (living our legacy, shaping our future, and winning as one)
• Cultivate a diverse and inclusive culture where associates can thrive, make us better and fuel ideas/innovations to ensure our long-term success.

REQUIREMENTS

• High school diploma or equivalent required
• Bachelor’s degree required; will consider equivalent work experience
• 5+ years of CPG sales experience, preferably in the tabletop category
• Work requires up to 25% travel for customer visits, trade shows, and Libbey events or training
• A valid driver’s license and clean driving record is required
• Proven sales background working with retail customers
• Ability to collaborate with, and lead others
• Ability to develop and deliver presentations
• Strong interpersonal communication skills
• Strong organization skills
• Must maintain a professional appearance and portray a positive company image

Libbey is an Equal Employment Opportunity (“EEO”) Employer. 
 We are committed to an inclusive workplace, free of harassment and discrimination.