Collections Apprentice

Who are we:

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With 25 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.

Role Overview:

We are looking for enthusiastic and driven individuals to join our Collections Team as apprentices. As a Collections Apprentice, you will have the opportunity to gain valuable experience in financial operations and customer relationship management while working with a diverse and talented team. If you are eager to kickstart your career in the tech industry and are passionate about finance and customer service, we invite you to apply for our Collections Apprentice program. Join us in shaping the future of technology and making a difference in the world. Apply now!

Responsibilities:

• Assist in collections activities such as contacting customers for payment, resolving payment discrepancies, and maintaining accurate records.
• Work closely with team members to ensure timely and efficient collection of outstanding payments.
• Communicate effectively with customers to address queries and provide support in payment processing.
• Collaborate with cross-functional teams to streamline collections processes and enhance customer experience.
• Learn and apply best practices in collections strategies to meet established targets and KPIs.

About you:

• Recent graduate or soon-to-graduate candidate from a reputable institution.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Interest in finance, accounting, or related fields.
• Proficiency in Microsoft Excel and Google Sheets is a plus.
• Previous experience in collections or customer service is advantageous but not required.

Benefits: 

• Monthly stipend of 21000 INR
• Health Insurance fully paid – Self
• 10 Public Holidays
• Hyrid working policy
• Exposure to the latest trends and technologies in the SaaS industry.
• Mentorship from experienced professionals in the renewals and customer success fields.
• Potential for career advancement based on performance and dedication.

Eptura Information:

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• Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world