Sales Coordinator

Staybridge Suites Orlando Airport South, 7450 Augusta National Dr, Orlando, Florida, United States of America Req #6804
Thursday, March 13, 2025
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

The Sales Coordinator is responsible for clerical, administrative, and operational tasks that support the smooth operation of Sales, Marketing, and Group/Event services. This role requires strong communication, organizational, and multitasking skills, along with a customer-focused mindset. The Sales Coordinator provides administrative and operational support across multiple DHM properties, and works with different PMS systems.

POSITION RESPONSIBILITIES:

  • Maintain accurate and up-to-date sales records, contracts, and proposals.
  • Prepare contracts, proposals, and reports for the sales team.
  • Organize and maintain client databases and PMS systems (Delphi, Opera, and PEP).
  • Respond promptly and professionally to client inquiries.
  • Assist with site visits and client meetings and provide on-site support during events when needed.
  • Coordinate client requests and ensure proper follow-up.
  • Prepare and distribute group rooming lists.
  • Support the sales team in meeting revenue goals by assisting with lead generation and contract processing.
  • Assist, monitor and track group bookings, corporate accounts, and event reservations.
  • Assist in budgeting and forecasting.
  • Ensure all group and event details are properly documented and communicated to relevant departments.
  • Coordinate banquet event orders (BEOs) and ensure execution aligns with client expectations.
  • Perform other duties as requested by management.
  • Demonstrate strong organizational and multitasking skills
  • Excellent communication skills. Work collaboratively with sales managers, front office, and operations teams.
  • Maintain a professional and positive attitude in all client and team interactions.
  • Assist with the coordination of marketing activities as needed and directed by leadership.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
  • Experience managing/using CRM systems, Delphi, Outlook, Teams & PMS systems preferred.

 

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling.  Lifting, pushing, and pulling of objects weighing up to ten (10) pounds.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Other details

  • Pay Type Hourly
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Location on Google Maps
  • Staybridge Suites Orlando Airport South, 7450 Augusta National Dr, Orlando, Florida, United States of America