Public Area Attendant

The Hilton Southlake Town Square is one of Hilton’s most prestigious properties in North America, consistently ranked in the top 10% for guest service and overall cleanliness. Our Connie Award-winning hotel features 248 well-appointed guest rooms and over 28,000 square feet of meeting space, overlooking the vibrant Southlake Town Square.

We offer employee discounts at all Hilton Hotels and Resorts, Employee of the Quarter Program, Quarterly Team Member Celebration, Complimentary Meals and a fun environment to work in!

JOB SUMMARY

Responsible for cleaning and maintaining the public areas, public bathrooms, lobby and back of the house areas such as employee bathrooms, locker rooms, pool and fitness center, according to company procedures and at a level that meets or exceeds company standards.   

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

•            Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas.  Adhere to cleaning procedures and instructions for use of cleaning agents.

•            Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed.

•            Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.

•            Clean ashtrays and empty trash.

•            Assist guest with any inquiries.

•            Ensure that the lobby area is neat and clean, including picking up trash, keeping floors clean, including front entrance.

•            Turn in all lost and found items and all guest room keys.

•            Adhere to all company policies and procedures.

•            Follow safety and security procedures and rules.

•            Know department fire prevention and emergency procedures.

•            Utilize protective equipment.

•            Report unsafe conditions to management.

•            Report accidents, injuries, near-misses, property damage or loss to management.

•            Provide for a safe work environment by following all safety and security procedures and rules.

•            Maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).

•            Perform any related duties as requested by management.

•            Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES

•            Any combination of education and experience that provides the required knowledge, skill, and ability. No previous experience required.

•            Perform job functions under limited supervision.

•            Ability to understand and follow directions.

PHYSICAL DEMANDS

•            Ability to Lift, Push & Pull up to (50) pounds required.

•            Frequent bending while loading/unloading washers/dryers, sorting linen and folding.

•            Continuous movement throughout department.

•            Standing is required during the entire shift.

•            Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

•            Ability to extend arms, scrub, bend, stoop, stand and walk public areas for extended periods of time.