Security Guard

AGE REQUIREMENT

Must be at least 18 years of age

JOB TYPE

Full Time (Includes two or more days of 3^rd shift each week)

PAY

$14.50/Hour 

ESSENTIAL JOB FUNCTIONS

 This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Regularly patrol lobby, corridors, and common areas, enforcing safety and security measures
• Patrolling outside facilities, handling guest’s disturbances, and first aid calls
• Confer with management, interview guests, associates, and others to detect infringements, disturbances, complaints, theft, vandalism, etc.
• Patrol public areas to detect fires, unsafe conditions, and damaged or inoperative safety equipment; report findings to appropriate party
• Warn or eject troublemakers and caution careless persons
• Obtain assistance for accident victims and file accident reports with the insurance company; all reports must be filed as soon as injured has been attended to
• Notify staff about presence of persons with questionable reputations
• Assist management and enforcement officers in emergency situations
• Enter and check rooms of guests suspected of nonpayment of bill to confirm suspicions and remove remaining personal property
• Establish and supervise operational procedures for activities such as fire prevention and fighting, traffic control, guarding and patrolling physical property, orienting and monitoring personnel involved with classified information, and investigation of accidents and criminal acts
• Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner
• Assist management with safety training when requested
• Attend required meetings
• Other duties may be assigned

KNOWLEDGE, SKILLS & ABILITIES

• Must demonstrate a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
• Able to accurately, factually, and objectively report information to appropriate parties in a timely manner
• Able to scrupulously follow all Driftwood and Margaritaville policies and procedures
• Able to complete projects and assignments thoroughly, professionally, and with care
• Can adjust to high-pressure conditions and is open to change
• Consistently projects a positive demeanor
• Assumes responsibility for personal growth and development
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates
• Understands and communicates the Driftwood Mission
• Expresses ideas and conveys information clearly, effectively, and professionally
• Actively listens to others
• Conveys company information, decision, or problems to appropriate parties on a timely basis
• Works to resolve disagreements and is respectful of peers and co-workers
• Must have a comprehensive knowledge of all hotel departments and functions
• Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
• Must have a knowledge of mathematical and computer skills
• High school education and relevant training and experience required; additional education preferred
• Able to timely obtain any required licenses or certificates
• Must have current Fist Aid Certification
• Must have a valid MO Class “E” license
• Must possess excellent hospitality and communication skills, be able to handle difficult situations in a calm manner i.e. intoxicated guests or domestic calls
• Must have at least 2 years of experience in the security field, law enforcement and/or EMS services
• Additional language ability preferred
• Must be able to pass a criminal background check

PHYSICAL DEMANDS

• Minimum lifting of 30 pounds
• Pushing, bending, stooping, upward reaching, manual dexterity
• Must be able to tolerate hot and cold weather and able to work on feet for long periods of time
• Hearing, writing, typing
• Minimum pulling of 30 pounds