Branch Operations Manager

The Branch Operations Position will assist in oversight, direction and management of all day-to-day facets of business. Monitors sales activity to ensure profitability within the Branch as is associated with The Cook & Boardman Group as a company; and helps establish operational goals while staying abreast of changing needs within the organization and Branch. Supervisory roles includes multiple employees from all departments.

Essential Functions
• This position will require managing the door, frame and hardware scope of work on multiple projects in addition to the management responsibilities required below
• Works with Sales Manager to assist in developing solutions for customers with technical issues involving hardware and door products
• Sets a professional example for all Team Members in areas of personal character, commitment, organizational and selling skills, and work habits
• Reviews and manages personnel assignments and performance goals of direct reports
• Assign, Instruct, Train as well Provide direction to Office and Warehouse Personnel as required to ensure proper performance in their roles
• Reviews the following on a recurring basis: productions reports, employee attendance reports, and other reports and documents related to organizational operation 
• Assists Sales Manager by monitoring project estimates and assist with follow up to close work for the branch as needed
• Monitors current inventory to ensure sufficient quantities are available 
• Monitors and ensures on time delivery and/or job completion 
• Assists in preparation of annual preliminary budget for Branch, monitors compliance to the final approved budget and works to ensure financial expectations of budget are met
• Reviews budget variances and discrepancies with department managers
• Works to ensure excellent customer relations, both with internal and external customers
• Meets and develops relationships with key supplier reps and industry professionals that interact with the Branch
• Assists with personnel management duties while consulting with corporate Human Resources and District Manager
• Reviews accounts receivables and assists with collections as necessary
• Performs other related duties as assigned by District Manager

Minimum Qualifications
• Bachelor's Degree or equivalent industry experience 
• 5-7 years of experience in distribution management or related type of building/construction materials required 
• Experience in commercial doors, frames, hardware preferred
• Prior experience interacting with contractors and industry professionals Required
• Intermediate to advanced level of experience in Microsoft Word, PowerPoint, Excel and Outlook Required

Knowledge, Skills and Abilities 
• Excellent communication skills
• Ability to motivate others
• Excellent oral and written communication skills, competency in grammar and excellent attention to detail
• Ability to build strong working relationships at all levels, internal and/or external to the organization
• Proven leadership and ability to drive sales

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk, hear and see.  The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms.

Work Environment 
This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.