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Sales Support Representative I, International

Amsterdam, Netherlands Req #2262
Wednesday, November 6, 2024
As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, electrophysiologists and cardiothoracic surgeons around the globe count on AtriCure to deliver best-in-class solutions that can treat even the most complex cases. Our Isolator® Synergy™ Ablation System is the first and only medical device approved by the FDA for the treatment of long standing persistent Afib, our AtriClip Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, and we are expanding into pain management therapies. We invest in innovation, clinical science, and education to focus on improving lives for our patients’ worldwide.


We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome.   We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally. 

Position Summary:

The Sales Support Representative is responsible for providing comprehensive support to all AtriCure sales representatives and territories. This role involves direct interaction with hospital purchasing and administrative teams, as well as distributors, to facilitate the sale of our products.

What You’ll do:

  • Serve as the primary point of contact for hospital communications related to customer order processing, ensuring compliance with internal SOX and auditing requirements.
  • Assist sales representatives with customer quotes and follow-up activities.
  • Coordinate all customer agreements.
  • Assist sales representatives with hospital registrations and administration in the AtriCure system.
  • Manage the sales representative trunk stock program, including quarterly reconciliations and compliance checks.
  • Provide additional administrative support to the sales team as needed.

A little about yourself:

  • At least two years of experience in sales support, account management, or a related field.
  • Exceptional oral and written communication skills in English and another European language, preferably French.
  • Proficiency in Microsoft Office Suite and ERP systems (MS Dynamics GP or a comparable ERP).
  • Self-starter with a high level of initiative and proactiveness.
  • Strong attention to detail, organizational skills, and accuracy.
  • Ability to prioritize and shift seamlessly from ad-hoc tasks to long-term recurring responsibilities.
  • Proven ability to collaborate effectively with others

What we offer:

With AtriCure, you'll get the opportunity to work with a team that is passionately dedicated to improving the lives of patients with Atrial Fibrillation worldwide. It is also a company that will invest in your professional development to help you grow and be successful in your role.

In addition, AtriCure also provides:

  • The chance to work with an international team with more than 20 different nationalities, with 130 international employees (on-site and in the field) which makes it a dynamic place to work.
  • Besides salary we offer a Company performance bonus plan, training and development opportunities, 28 days’ annual paid leave, 2 days’ volunteer time off, mental health support benefit, mobility policy, and dynamic company events.

Our Process:

  • Please apply through LinkedIn or on our website. We would like to get to know you better so please feel free to share ample information about yourself and why you are interested in working with us.
  • Once we have your application, our International Recruiter will contact you to find out more about your background and your expectations.
  • The next steps include a meeting with the hiring manager to focus on key information about the role and to potential fit into the team. If this round is successful, you will get to meet a few of our team members to give you diverse perspectives about AtriCure.
  • After all the interviews, we conduct reference checks to help us make the final decision.

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Other details

  • Job Family Customer Service
  • Job Function Sales Operations
  • Pay Type Salary
  • Employment Indicator Non Manager