Manager, Training Education Programs
Singapore
Req #2229
Sunday, October 20, 2024
As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, electrophysiologists and cardiothoracic surgeons around the globe count on AtriCure to deliver best-in-class solutions that can treat even the most complex cases. Our Isolator® Synergy™ Ablation System is the first and only medical device approved by the FDA for the treatment of long standing persistent Afib, our AtriClip Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, and we are expanding into pain management therapies. We invest in innovation, clinical science, and education to focus on improving lives for our patients’ worldwide.
We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.
We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.
Position Summary:
The Training and Education Programs Manager will be primarily responsible for driving and supporting a broad range of training programs and educational activities, including identification of training opportunities and co-ordination of projects to support medical education of Atrial Fibrillation & Pain management and its products, for internal & external stakeholders (Cardiac Surgeons, Electrophysiologists, Thoracic Surgeons).
Who are You?
- You are looking for a growing international company within the Medical Device industry.
- You work well independently but as part of a team.
- You are positive and constructive in life, and you focus on the opportunities that are available.
What will you be doing?
- Implement policies, procedures, practices, and strategy for achieving comprehensive Training programs for AtriCure Therapies for both internal employees and external customers.
- In the first phase, this role will focus primarily on internal employees training programs to start with – new hire training, refresher trainings, new product launches and other new initiatives launched (E- Quiz, Journal Club etc)
- During the second phase, there will be additional responsibility for implementing and monitoring education programs for different HCP stakeholders (Cardiac Surgeons, EP’s, Thoracic Surgeons, OR nurses, Technicians) on AtriCure Therapies
- In addition, the position will be responsible for supporting the company's efforts to formulate and implement all training and development strategies.
STRATEGY DEVELOPMENT:
Prepare and Execute Training : Ensure all materials and activities are aligned and executed in accordance with the larger strategic plan.
Creating Customized Internal Training Strategies
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- To create T&E strategies based on the specific needs of each geography within the APGC region
- Internal training plans to be created based on the training gaps and needs of the commercial teams
- Plans to be created before the start of the new financial year – training calendar to be developed that includes launch of new initiatives, new-hire / refresher trainings, Equiz & Journal Club Schedule
- Ensuring high-quality execution of the trainings programs as per the schedule
- Tracking attendance and feedback to all the programs
- Evaluating the impact of programs and improving them based on the feedback
- Plan and organize refresher trainings at least once a year for the entire team
- Collaborate closely with the Global Sales training team on new content and topics being developed as part of the AFE training
- Partner with Marketing for training of teams during new product launches anywhere within the region
CADet Management
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- Be responsible for tracking the Utilization of existing mini-CADets within the APGC region – ensure that CADet champions are making the entries regularly on the tracker portal
- Deployment of new mini-CADets within the region - signing off new reps/team members on the CADets
- Be in-charge of the upkeep of the heart models from the CADets – repair of tears/holes created during training sessions; sending the hearts beyond repair to the global team for being repaired and/or being replaced.
- Work closely with the global team in-charge of CADets for any updates on models, new models being created, or any support needed for logistics.
- Be proficient in setting up and trouble-shooting the MIS and Open CADets
- Manage logistics for MIS/Open CADets being sent out for CoE programs/ training villages/conferences.
- Track and manage inventory of devices/instruments in the CADets
- Identify needs for procuring more CADets in the region and communicate the same with the Director of Training & Education
OPERATIONAL EXCELLENCE
Training Program Evaluation
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- Create feedback forms on MS forms for all trainings conducted
- Analyze & document the feedback data to measure effectiveness of the Training programs and identify areas of improvement for subsequent programs
- Work with the local teams on improving the quality of programs by sharing tangible and concrete action items
- Assists in preparing updates and reports for senior management
Program Execution
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- Detailed planning & organization for T&E programs prior to execution
- Ensure the branding, look and feel of the programs in the region are consistent and standardized
- Share templates for signages, agenda, name tents/badges, certificates, banners etc
- Support cadaver lab preparation, planning and execution, shipping and maintenance of lab kits, and other ad hoc projects when needed
A little about yourself:
- Bachelor degree level or equivalent professional qualification and experience
- 5 + years Cardiovascular nursing or PA experience
- Excellent organizational skills
- Ability to interact with physicians in a professional manner
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.)
- Willingness to travel extensively (up to 50%)
What we offer:
With AtriCure, you'll get the opportunity to work with a team that is passionately dedicated to improving the lives of patients with Atrial Fibrillation worldwide. It is also a company that will invest in your professional development to help you grow and be successful in your role.
In addition, AtriCure also provides:
- The chance to work with an international team with more than 20 different nationalities, with 130 international employees which makes it a dynamic place to work.
- The offer includes a competitive base salary, Company performance bonus plan, training and development opportunities, 20 days’ annual paid leave, 2 days’ volunteer time off, mental health support benefit.
Our Process:
- Please apply through LinkedIn or on our website. We would like to get to know you better so please feel free to share ample information about yourself and why you are interested in working with us.
- Once we have your application, our International Recruiter will contact you to find out more about your background and your expectations.
- The next steps include a meeting with the hiring manager to focus on key information about the role and to potential fit into the team. If this round is successful, you will get to meet a few of our team members to give you diverse perspectives about AtriCure.
- After all the interviews, we conduct reference checks to help us make the final decision.
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Other details
- Job Family Physician Education & Training
- Job Function Professional Education
- Pay Type Salary
- Employment Indicator Non Manager
- Travel Required Yes
- Travel % 50