Act Banner

HR Receptionist - Montego Bay JM

Montego Bay, Jamaica Req #1103
Tuesday, October 8, 2024

 

Advanced Call Center Technologies

Job Description

                                                Human Resources Admin                                           Revised 2018

 

Reports To: HR MANAGER                                              

Department: Human Resources

FLSA Status: Exempt                                                           

Summary:

 

Under general direction, organizes, and manages assigned functional areas of the Human Resources program including electronic onboarding, benefits, training and development, and employee relations. Serves as the liason with employees in all matters to ensure compliance with Company policies, State, and Federal laws.

 

Essential Duties and Responsibilities:

 

 

Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

 

Assists with personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.

 

Plans and conducts new employee orientation to foster positive attitude toward company goals.

 

Prepares employee separation notices and related documentation, and conducts exit interviews. Administers and maintains the unemployment  responses in compliance with State law.

 

Shows respect and sensitivity for cultural differences; Educates others on diversity; Promotes a harassment-free environment.

 

Other duties may be assigned.

 

 

Competency:  To perform the job successfully, an individual should demonstrate the following competencies:

 

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Uses reason even when dealing with emotional topics.

 

Customer Service - Manages difficult or emotional employee situations; Responds promptly to employee needs; Responds to requests for service and assistance; Meets commitments and deliverables.

 

Interpersonal and Oral Communnication Skills - Focuses on solving conflict; Maintains confidentiality; Listens to others without interrupting; Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills; Participates in meetings.

 

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well;

 

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support - Follows policies and procedures; Approaches others in a professional manner; Reacts well under pressure; Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.

 

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions; Asks for and offers help when needed.

 

Education and/or Experience:

 

High School Diploma or GED

Secondary Education preferred

Human Resources experience and/or training preferred

 

Computer Skills:

 

To perform this job successfully, an individual should have knowledge of HRIS platforms. Strong Excel, Power point, and Word skills

 

 

 

 

Other details

  • Job Family Human Resources
  • Pay Type Hourly
Location on Google Maps
  • Montego Bay, Jamaica