Senior Team Leader

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Responsibilities & Expectations

The Senior Team Leader is an experienced Executive Protection Agent tasked with leading a team of at least 5-15 Agents, wherein you will be responsible for the day-to-day operations of the detail, policies, and procedures. The Senior Team Leader holds the point position in the eyes of the client as the trusted, senior most on-site leader. Scheduling, personnel management, critical thinking, proactive and great communication skills are a must have for this role.

The following are basic functions and responsibilities of this role:

• Manage and maintain the overall safety and security of protectees
• Monitoring security systems and technology tools for various properties to include alarms and cameras
• Ability to learn new technology and master its operations
• Access control for visitors, employees, and vendors
• Protentional for special assignments
• Effectively build relationship and communicate with protectees, key staff and employee stakeholders
• Maintain discretion and confidentiality
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, security vendors and local law enforcement to proactively identify and mitigate threats
• Detect and report suspicious activity and security vulnerabilities
• Be able to operate in a dynamic, multifaceted, and fast-paced environment
• Communicate effectively with your team and the client
• Maintain a schedule to effectively account for your teams’ needs and preferences of the detail
• Ensure policies/procedures and licensing requirements are met by your team daily
• Effectively lead and train a team to match protectee preferences and company standards

Minimum Requirements

• Minimum 4+ years' experience managing/directing a security team.
• Ability to train, lead, enforce, and uphold standards/policies while communicating effectively with a team of 5-15 assigned personnel.
• Pass pre-employment background investigation.
• Participation in random drug screenings
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license.
• Possess a valid U.S Passport
• Possess a valid California BSIS issued Guard Card
• Possess or able to possess a valid California BSIS issued Exposed Firearms Card
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Must possess excellent communication skills; written and verbal.

Desired Qualifications

• Fast learner, possess the ability to jump into an opportunity and lead from the front.
• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.
• The ability or possession of a LEOSA permit, Concealed Carry Weapons permit, and/or CPR certification

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.