Localisation Specialist - Operations

ROLE PURPOSE

The Localisation Specialist is in charge of executing especially medium and high complexity localisation and translations related tasks, within the Localisation department as assigned, including performing localisation related tasks on multi products/multi platforms solutions (e.g. Trial Max, Patient Engagement, Rater Station).

Must be able to handle multi and complex tasks, on a volume of projects and have open communication with Signant Health stakeholders across the board, while focusing on delivering high quality work.

Is accountable for successful delivery of localisation activities, to meet key project milestones, whilst adhering to Good Clinical Practice (GCP), Signant Health processes and regulatory compliance.

KEY ACCOUNTABILITIES (maximum 10)

1. By adhering to respect the end to end defined processes, completes tasks which aid the localisation of eCOA, paper, videos or other Signant localized deliverables

2. Works with our in-house platforms to create draft and final deliverables as per defined processes.

3. Performs QC steps and controls as defined within SOPs and Work Instructions

4. Performs implementation and testing of Translations within Signant’s software and devices

5. Assist the Senior Localisation Specialist in managing the localization deliverables for all languages using the Localization planning

6. Work across the board with different stakeholders in the organization

7. Handle daily project correspondence with internal clients and 3rd party vendors

8. As required, helps to support the project teams.

DECISION MAKING AND INFLUENCE

1. Contributes to an environment with good morale and has strong work ethic
2. Ensures adherence and compliance to the company’s Quality Management System
3. Contribute to the strategy and support the implementation for process development and improvements
4. Flexibility to assume other duties as requested
5. The role works under minimum supervision with others, such as localisation specialists, senior localisation specialists.

KNOWLEDGE, SKILLS & ATTRIBUTES

1. With at least 2 years work experience
2. Able to multi-task and work with multiple team members;
3. Must be detail orientated;
4. Must be a team oriented person with a “can do” attitude;
5. Must be able to use own initiative and work independently as needed
6. Must have solid MS Office Suite experience – Word, Excel, PowerPoint
7. English level medium

Desirable (maximum 5):

1. At least 2-year office experience within an operations environment would be an advantage

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