Cloud Operations Engineer - Technology R&D

This could be the Opportunity of Your Life!

Working at Signant Health puts you at the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry. We’re radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers.

Where do you fit in?

We're on the hunt for a new Cloud Operations Engineer for one of our teams in India working on the R&D area.

As a member of the Production Hosting department at Signant Health, the Cloud Operation Engineer will collaborate with development, release, and application teams to install, configure, deploy, and manage infrastructure, application components, and services in customer environments to ensure they are highly available, scalable, and sustainable. You will also work with Apps Integration and the DevOps teams to identify and resolve issues and improve the overall Support Process.

Want to join the Best Team of Your Life?

We’re looking for people who are excited by the potential to make a difference in the world. You don’t need to have a clinical background to thrive at Signant. You need to be decisive, open to celebrating mistakes, able to communicate transparently and inclusively, and someone your team can count on. Most of all you need to be yourself.

As part of our team, your main responsibilities will be to:

• Troubleshoot to identify root cause and work towards faster workarounds and resolution of reported issues
• Quickly & effectively utilize existing tools and utilities to improve troubleshooting process in the long run
• Ensure the stability and availability of Application operation components running on Public Clouds.
• Participate in a 24x5 rotational shift and weekend on-call to support production environments.
• Control infrastructure costs by continually looking for opportunities to right-size servers and services
• Respond to alerts of application instability by identifying the root cause and taking corrective action.

You’ll need to bring:

• 8+ years of experience in relevant roles.
• 5 years of experience in architecting, designing, developing, and implementing cloud solutions on AWS and Azure platforms.
• 3+ years of hands-on experience in Infrastructure automation tools such as Terraform, Ansible and Ansible Tower, etc.
• Hands-on experience in Linux and Windows server operating systems
• Good Knowledge in Container technologies and administration, such as Docker, ECS, EKS and AKS services, would be added advantage.
• Site Reliability Engineering (SRE) principles and monitoring tools such as Nagios, Dynatrace and cloud Monitoring tools.
• Participates in a DevOps culture with a focus on cloud automation, such as continuous delivery, monitoring and alerting
• Knowledge in Agile process and tools such as JIRA, Confluence, etc.
• Knowledge in Bash, Python and PowerShell scripting would be added advantage.
• Knowledge in database administration (PGSQL, MYSQL, Mango, etc.).
• Excellent communication skills, both written and verbal, with a keen attention to detail.

And finally, here are the ways of working that will help you succeed at Signant: 

• You enjoy problem-solving and have a constructive can-do attitude. 
• You’re motivated by working in a fast-growing global company. 
• You’re self-driven, active and want to continuously learn new things. 
• You have great communication skills in English, both spoken and written, and can articulate technical details succinctly. 
• You like to share knowledge as a way to advance organizational learning. 

Does this sound like something you’d like to explore? Then we’d love to hear from you!

To apply, please submit your CV and a cover letter letting us know why you think you’d be perfect for this role.

We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified.

Please note that Signant does not accept unsolicited resumes from Third Party vendors.

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