Shareholder Development - Intern - IT (SEARHC)

Job Title: IT Intern

Location: Juneau, AK

Job Summary:

Under the supervision of the Director of IT Infrastructure, the IT Intern will assist with various IT tasks and projects, providing support to the IT team. This position offers hands-on experience in network engineering, systems administration, and IT support, contributing to the overall efficiency and effectiveness of SEARHC's IT operations.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Duties/Responsibilities:

• Network Support:Assist in the installation, configuration, testing, maintenance, monitoring, troubleshooting, and upgrading of network equipment and systems. Support network connectivity for end-user devices and ensure network security and performance.
• Systems Administration:Help with the management and maintenance of servers, workstations, and other IT infrastructure. Perform routine system updates, backups, and security checks. Assist in the administration of Active Directory and other system management tools.
• IT Support:Provide first and second-tier support for user requests and issues. Troubleshoot and resolve hardware and software problems for end-users. Assist with the setup and configuration of new equipment, including desktops, laptops, printers, and other peripherals.
• Documentation and Reporting:Maintain accurate records of IT assets, configurations, and support activities. Document procedures and create user guides as needed. Assist in the preparation of reports and presentations for IT projects and initiatives.
• Special Projects:Participate in special IT projects as assigned. This may include research, testing, and implementation of new technologies and solutions.

Strongly Desired Skills/Abilities:

• Currently enrolled in a degree program in Information Technology, Computer Science, or a related field, or completed the Codefy training program.
• Basic understanding of network concepts, systems administration, and IT support.
• Familiarity with Microsoft Office 365 and other common software applications.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Education and Experience:

• Must be age 18 at time of hire

• Must be currently enrolled in post-secondary school/program or a recent graduate (1-2 years) or completed the Codefy training program.
• Legally authorized to work in the United States

Preferred:

• Experience with network equipment and systems, such as routers, switches, and firewalls.
• Knowledge of Windows Server, Active Directory, and other system management tools.
• Familiarity with IT security practices and tools.
• Previous experience in an IT support role or internship.

Application Process:

• Complete online application at Sealaska.com/careers by January 27, 2025.
• Submit a resume and recent transcript (unofficial) with online application.
• You may be asked to provide proof of your status as a Sealaska shareholder, shareholder descendant, or shareholder spouse.
• You must successfully complete a background check prior to onboarding at Sealaska.

About Sealaska Intern Program

The Sealaska intern program exists to uplift Sealaska shareholders and their descendants pursuing post-secondary education with meaningful career experience, learning opportunities, and a supportive community. Interns explore career interests, grow professional skills, and connect with the unique and vibrant cultures of the Tlingit, Haida, and Tsimshian people. You will spend the summer with peers who share an Alaska Native heritage, learning from each other and building a community as you venture into your careers. Learn more at sealaska.com/careers/summer-internships.

Working Conditions:

The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Must be able to perform computer-based tasks and processing for up to 8 hours, including sitting or standing, mousing, interacting with information on a computer monitor.
• Must be able to lift and carry or otherwise move 25 pounds regularly.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Bending or standing as necessary.
• Walking, hiking and paddling.

Work Environment:

• While performing the duties of this job, the employee will primarily work in an office setting. The noise level in the work environment is usually minimal.
• This position may require occasional evening or weekend work to support IT projects and maintenance activities.
• The IT Intern will work in an office environment and may need to lift and move IT equipment.
• This position may require some travel within S.E. Alaska.

This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.