Residential Security Agent

Crisis24 Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence.

Responsibilities & Expectations
 

The Residential Security Agent tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

• Be responsible for safeguarding the client, family, and personal property located at the residence.
• Incorporate the client’s core values and code of conduct in all decisions and actions.
• Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
• Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
• Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Demonstrate effective communication with the client, the family, and other team members.
• Maintain discretion and confidentiality.
• Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Qualifications
 

• 1 – 3 years of experience in Residential Executive Protection
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current Texas driver license
• Possess a valid U.S Passport
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Excellent communication skills (verbal and written)

• Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.

Additional Benefits
 

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Hundreds of training courses, exercises, and certifications.
• Paid time off
• Professional development assistance