Administrative Support - Document Specialist (ENTRY LEVEL), Adelaide AUS

Administrative Support - Document Specialist (ENTRY LEVEL)

Adelaide, Australia

Gaming Laboratories International (GLI) has an opportunity within our global Quality Assurance team based out of our Adelaide, Australia location. While this is an entry level administrative role, there is opportunity for growth.

Who We Are…

Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to.  Any game or system which is released to the public must be able to show that it conforms to the required regulations.  To do this, the game or system must be tested. This is where we come in.  Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to jurisdictions worldwide.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement.  Our team members have the opportunity to communicate and collaborate with colleagues around the world.

What You Will Accomplish Here…

Working as part of a global Quality Assurance (QA) team, you would have an opportunity to focus on ensuring our customers receive quality and timely certification reports. In this role, you will receive full industry training on how to review files for accuracy, compile documents, proofread, and conducting related research. You will focus on letter writing, data entry, and translations for certification reports. While experience in this specific role is not required, we are looking for someone with an eagerness to learn and a keen eye for attention to detail, who enjoys working in a fast-paced, deadline driven environment.  

Duties and responsibilities include, but are not limited to:

• You will be trained to develop an understanding of the certification process and maintain a knowledge of specific requirements for each submission and jurisdiction.
• On the job training provided to write and review recommendation reports.
• Prepares packages for shipping.
• Reviews technical engineering documentation and verifies required notations.
• Keeps records of quality and internal errors.
• You will be trained to develop an understanding of submission requirements.
• You will learn to troubleshoot questions/issues utilizing guides and previous submissions.
• Data and database management.
• Communicates with engineering staff and manufacturers with guidance from supervisors.
• Performs other duties as assigned.

Experience, Education, Skills, and Credentials:

• Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel.
• While not required, candidates who completed Business Administration courses are encouraged to apply.
• Excellent interpersonal and customer service skills.
• Must be able to work independently and with minimal supervision.
• Must have the ability to communicate, both orally and written, with other members of the team and clients.
• Must have the ability to handle and organise multiple projects and deadlines.
• Must demonstrate a high degree of attention to quality, details, and correctness.

Location: This is an in-person, full-time position based out of our Adelaide, Australia office

Schedule: Normal hours are Monday through Friday, 37.5 hours per week

Pay: AUD 29.13 per hour (56,800/yr)

Travel: Travel is not required for this position.

This advertisement should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.  The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

GLI is an Equal Opportunity Employer