Intelligence Analyst II - EIS

Who We Are Looking For

Under the general direction of the Embedded Intelligence Services (EIS) department, the Intelligence Analyst II will support the analytical needs of client engagements. The Analyst will work directly with his/her Manager and the EIS team to produce analysis addressing client-specific requirements. 

The Analyst will be hybrid based at our Annapolis, MD HQ and will require shift work including some weekend work.

What You Will Work On

In coordination with Crisis24 EIS Managers, and in accordance with appropriate guidance:

• Gather, assess, and disseminate analysis on the nature of global security threats, the likelihood that they will affect the client's travelers, assets, and operations, and what the likely effects are
• Recognize crisis situations and initiate proactive action using independent judgment and professional training aligned with client standard operating procedures (SOPs).
• Conduct employee and traveler safety check ins.
• Produce ad-hoc and bespoke intelligence briefs and reporting tailored to client-specific needs, including a daily intelligence brief, weekly social media monitoring, and a monthly metrics report 
• Actively monitor open-source media, third-party subscription services, and other sources in real time for issues that could affect business operations and personnel
• Open-source intelligence collection and analysis of regional trends and events to provide timely, comprehensive, customized intelligence products to decision makers
• Using the intelligence cycle, research, assess, and support the production of written intelligence products that meet client requirements as well as EIS analytic standards, including but not limited to: Travel Threat Assessments, Location Threat Assessments (Neighborhood-, City-, or Country-level), Site Threat Assessments, Event Threat Assessments, Requests for Intelligence, Daily Incident Assessments or Intelligence Products, Threat Forecasting, Scenario Forecasting, Social Media Monitoring, Online Exposure Assessments
• Produce written and oral assessments that are succinct and include beneficial analysis
• If dedicated to a specific account, be the primary EIS point of contact for the client
• Liaise with the client to better understand their requirements and concerns
• Understand the client's footprint and interests to anticipate client needs
• Support daily intelligence products for wide distribution, ensuring the reporting is timely, accurate, actionable, and in accordance with reporting criteria
• Deliver oral and written threat briefings to members of Client’s security team or business leadership teams
• Work with security team members effectively and efficiently
• Suggest to manager potential improvements to the program
• Manage client expectations by understanding the EIS team's product offerings and limitations
• Track and report metrics around production and deliverables
• Engage in cross-project analysis, including consistent sharing of information between analysts, participating in webinar or other external-facing group projects, and red-teaming peer analysts’ work
• Be consistently engaged on a daily basis with teammates
• Conceptualize, develop, and propose to management business or intelligence initiatives to support departmental growth

What You Will Bring

• 2-4 years of experience in intelligence analysis, threat assessment, incident response, security operations or a related field required
• Bachelor's degree in relevant field required; Master's degree preferred
• Excellent research skills
• Exceptional analytic writing skills
• Excellent verbal briefing skills
• Excellent analytic skills, including familiarity with analytic techniques
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint
• Knowledge of Google Earth and Maps
• Effective problem-solving skills
• Fast learner and ability to multitask
• Ability to organize and prioritize work with little supervision
• Ability to adhere to timelines and deadlines with effective time management skills
• Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts
• Foreign language and travel experience preferred
• Customer service experience preferred
• Extensive periods of sitting
• Candidates will be asked to pass a pre-employment background check, as well as intensive writing and technology aptitude screenings as a condition of employment.
• Flexible hours and work days are required to meet Crisis24 core 24/7 mission
• Required to be available to travel to client locations as needed