Solutions Architect

Who We Are:  

Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of the Year in 2021 and the Microsoft Security Trail-Blazer Award in 2024.

At Bulletproof, our vision is to serve, secure, and empower the world through people and technology; one customer at a time. We believe everyone has the right to feel safe and secure. Our mission is to serve and protect organizations to ensure their success. 

What we have to offer:

• Challenging Work - We love solving highly complex problems. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about. 
• Great People - We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success. 
• Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large. 
• Diversity, Equity and Inclusion - We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. 

Position Summary:
We are seeking a highly skilled and experienced Solution Architect to join our team. As a Solution Architect, you will be responsible for designing and implementing product and service solutions that meet the needs of our clients. You will work closely with our clients to understand their business requirements and provide technical guidance and expertise to develop solutions that meet their needs.

Responsibilities:

• Assist the Bulletproof sales team with pre-sales questions and accompany them to meetings as a technical resource in order to drive sales from a technical viewpoint.
• Possess a thorough knowledge of Bulletproof’s products and services, with specialized focus on Managed IT services.
• Work with clients to gather requirements and understand their business needs.
• Design and develop solutions that meet client requirements and industry best practices.
• Create technical specifications, design documents, and other technical artifacts to support the solution/service design process.
• Work with sales and delivery teams to define project scope, timelines, and deliverables.
• Participate in the development of proposals and project/service estimates.
• Conduct pre-sales Webinars to potential customers and partners.
• Conduct pre-Sales on-site visits to selected customers.
• Design, attend & deliver product and service presentations during seminars, events & tradeshows.
• Evaluate emerging technologies and recommend solutions that improve the efficiency and effectiveness of Bulletproof’s products and services.
• Obtain and maintain certifications from various vendors as required for professional improvement as well as vendor partnerships.
• Other duties as assigned.

Required Education/Credentials/Qualifications:

• 5+ years hardware/software technical sales experience; experience with managed IT services considered an asset.
• 5+ years experience working within the channel structure for vendors, distributors and resellers.
• 3+ years of highly technical experience with Microsoft Windows operating systems and supporting Windows software. 
• 3+ years experience using, administering, architecting Cloud technologies – specifically Microsoft Azure, Office 365/Microsoft 365, and the Microsoft Defender Suite.
• Experience and knowledge of Microsoft SharePoint Online, Power Platform, and Azure Dev Ops.
• 5+ years experience with sizing, architecting and deploying infrastructure solutions including servers, storage, virtualization platforms, network security, wireless and network switching platforms.
• 5+ years Experience with designing Business Continuity & Disaster Recovery solutions
• Experience with sizing and architecting solutions involving Microsoft, HPE, Dell, Cisco, and Fortinet equipment would be an asset.
• Current Microsoft certifications including AZ-305, MS-900, SC-900, & AZ-900.
• Background knowledge in IT security including concepts of security governance.
• Knowledge of security frameworks such as ISO-27001, NIST CSF, NIST 800-53, would be an asset
• Project management experience would be considered an asset.

Attributes/Characteristics:

• Strong negotiation and influencing skills.
• Results focused.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Highly organized with the ability to manage multiple projects and priorities.
• Keen attention to detail.
• Expert written and oral communication skills including the ability to communicate with all levels.
• Strong presentation skills.

Location & Travel:

• Local, domestic and international travel (US) may be required for this position occasionally, pursuant to local travel restrictions. 
• Valid drivers license and passport is required.

Benefits: 

• Comprehensive Health, Dental, and Vision Insurance

• Optional Health 
• 100% Employer Paid Health and Dental Plan
• Vacation Time 
• RRSP Savings Plan with 100% match up to 3% of your salary
• Annual Discretionary Bonus
• Anniversary Reward Bonus
• Educational Assistance Program
• Additional Mental Health Benefits through our Employee Assistance Program

Equal Opportunity Statement:  
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.