Warehouser
Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 6,000 employees in more than 300 locations the U.S. and Canada. FBM’s core values – safety first, a focus on customers and team members, honesty and integrity – form the foundation for an outstanding customer experience that is recognized across the industry.
FBM Benefits:
- A principled approach to work, including honesty and integrity.
- A friendly, fun, and supportive work environment
- Competitive pay and incentives
- Excellent benefits including Medical, Dental, and Vision plans, RRSP match.
Compensation
- Pay: $24-$27 per hour.
- Starting rate of pay may vary based on factors including, but not limited to, location, education, training, and/or experience.
- Job type: Full time
Position Overview:
Foundation Building Materials (FBM) is currently seeking a hands-on, high-energy Warehouser and Inside Sales team member.
Warehousers are a skilled group of individuals who masterfully organize work, manage the day-to-day operations of the warehouse, and develop employees. Inside Sales Professionals are a talented group of individuals that can discover sales opportunities on a consultative basis and able turn leads into new customers. The Inside Sales Professional will play a key role in expanding our sales activities to support our fast-growing business.
Come build your career with an exciting and growing organization within the building products industry!
Key Responsibilities
- Provide service to customers entering the warehouse.
- Receive, organize, and move incoming materials and load outgoing materials.
- Allocate and move material to its correct place and ensure an orderly warehouse at all times.
- Maintain packing specifications, and make suitable skids/pallets, etc.
- Operate forklift and other company vehicles and equipment as trained and instructed.
- Professional and courteous ongoing contact with customers before, during and after a sale.
- Code and input customer orders, pricing information and additional data into the computer system.
- Provide excellent customer support through knowledge of our products and their applications.
- Continuously improve and maintain in-depth product knowledge.
- Coordinate deliveries with Operations staff.
- Assist walk-in customers.
- Handle and resolve customer issues.
- Assist Outside Sales Representatives as needed.
- Maintain effective communication with customers, management, and Outside Sales Representatives
- Focus on securing the profitable sales opportunity with each customer through excellent selling, service and problem-solving.
- Effective at up selling and cross selling
- Coordinate purchase and delivery of special products.
- Maintain stock levels on the sales floor and in the stockroom
- Operate and balance cash register daily
- As needed, initiate telephone calls to customers to generate sales
- Respond swiftly and courteously to customer complaints or inquiries
- When required, participate in monthly and/or annual physical inventories
- Bilingual in English and Spanish preferred.
Requirements
- After receipt of the conditional offer of employment, one must be able to pass a drug screen.
FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable State and Federal law
Other details
- Job Family Warehouse
- Pay Type Hourly
- 515 Alpha St, Victoria, BC V8Z 1B4, Canada